Residential Security Team Agent

Crisis24; Woodside; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Match

PTO

EAP

Advanced training

Job summary

Crisis24 – PSG is seeking a disciplined protector with a background in residential security or executive protection to join our Residential Security Team. You will secure perimeters, manage access, and coordinate with estate management to ensure safety and privacy for clients.

Ideal candidates bring experience in security, emergency response, and a strong understanding of estate operations, with certifications in guard work, CPR, and defensive tactics; we offer advanced training and a path to

Qualifications

• Prior work in Residential Security Teams (RST), Executive Protection, Military, Law Enforcement, or Emergency Response.
• Familiarity with estate operations and high-net-worth residential environments.
• Certifications in Guard Card, Firearm Permit, CPR/First Aid, and Residential Security or Executive Protection training.

Responsibilities

• Perimeter security: monitor and secure property boundaries, gates, and entry points.
• Surveillance: operate CCTV, motion sensors, and alarm systems.
• Emergency response: act as first responder to medical emergencies, intrusions, fires, and other incidents.
• Routine patrols: conduct scheduled and unscheduled patrols to ensure zones are secure.
• Family & staff interaction: maintain professional demeanor with household members and staff.
• Incident documentation: prepare detailed reports on security incidents and maintenance issues.
• Coordination with protective details: support mobile executive protection teams during arrivals/departures.
• Protocol enforcement: uphold household security rules around photography and guest access.

Skills

Situational awareness

Tactical mindset

Communication skills

Interpersonal skills

Calm under pressure

Discretion & professionalism

Security technologies

Education

Guard Card

Firearm Permit

PRT (Physical Readiness Test)

Background Investigation

CPR/First Aid certification

Residential Security Academy

Executive Protection training

Tools

Estate management systems

Smart home security platforms

Job description

About Crisis24

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

About Crisis24

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

More information is available at www.crisis24.garda.com

Who We Are

Crisis24 – PSG sets the global benchmark in protective services. Our Residential Security Teams (RST) are elite professionals dedicated to safeguarding high-profile residences and the individuals within. Operating with discretion, vigilance, and precision, our agents ensure a secure and seamless living environment for our clients and their families.

Who We're Looking For

We’re seeking a highly disciplined and proactive protector with a strong background in residential security, executive protection, or emergency response. You are detail‑oriented, tactically aware, and capable of maintaining a secure perimeter while delivering exceptional service. You understand the nuances of residential environments and can adapt to dynamic family routines and estate operations.

Your Mission

• Perimeter Security & Access Control: Monitor and secure property boundaries, gates, and entry points. Vet and manage access for visitors, contractors, and deliveries.
• Surveillance & Monitoring: Operate and monitor residential security systems including CCTV, motion sensors, and alarm systems.
• Emergency Response: Act as first responder to medical emergencies, intrusions, fire alarms, and other incidents within the residence.
• Routine Patrols & Area Sweeps: Conduct scheduled and unscheduled patrols of the property, ensuring all zones are secure and free of threats.
• Family & Staff Interaction: Maintain a professional and courteous demeanor while interacting with household members and staff. Understand and respect privacy and family dynamics.
• Incident Documentation: Prepare detailed reports on security incidents, maintenance issues, and suspicious activity.
• Coordination with Protective Details: Support mobile executive protection teams during arrivals/departures and coordinate with estate management for seamless operations.
• Protocol Enforcement: Uphold household security protocols, including rules around photography, guest access, and restricted areas.

Experience

WHAT YOU BRING

• Prior work in Residential Security Teams (RST), Executive Protection, Military, Law Enforcement, or Emergency Response.
• Familiarity with estate operations and high-net-worth residential environments.

Certifications & Credentials

• Valid Guard Card & Firearm Permit
• U.S. Passport & Driver’s License
• American Heart Association BLS Provider OR HeartSaver CPR/AED/First Aid Certification
• Completion of Residential Security or Executive Protection Academy
• Background Investigation & Drug Screening
• Ability to complete and pass a pre‑hire Physical Readiness Test (PRT)

Skills & Attributes

• Strong situational awareness and tactical mindset
• Excellent communication and interpersonal skills
• Ability to remain calm and decisive under pressure
• High level of discretion, integrity, and professionalism
• Familiarity with residential security technologies and protocols

Preferred Qualifications

• Prior military or law enforcement experience
• LEOSA/HR 218 or multi‑state CCW permit (when/where applicable)
• Specialized training in emergency medicine, crisis management, or surveillance
• Experience with estate management systems and smart home security platforms

Elite Benefits

• Medical, Dental, Vision, and Life Insurance
• Competitive 401(k) with employer match
• Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Advanced training in residential protection and defensive tactics

Join the Mission

At Crisis24 – PSG, you are more than a security agent—you are a trusted guardian of home and family. If you’re ready to serve with honor, precision, and discretion, we invite you to apply and become part of our elite Residential Security Team.

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.