Residential Leasing Specialist

Pacific Cove Properties; Calgary; On-site; CAD 34,440 - 41,328; Part time

Job summary

Pacific Cove Properties in Victoria, BC is seeking a Leasing Specialist to support the lease-up of The Scott, a purpose-built rental community. The role emphasizes customer service, prospect tours, and accurate rental quoting.

Responsibilities include qualifying applicants, managing documentation, and ensuring a smooth move-in experience, with a 30-minute response standard and adherence to tenancy regulations. A part-time schedule with weekend work is required.

Qualifications

• Part-time schedule of 3–4 days per week, including weekends.
• Fast-paced environment with strong communication skills.
• Proficient in MS Office; CRM experience is a plus.
• Fluent in English, written and verbal.
• Excellent organizational and time-management abilities.
• Ability to handle confidential information tactfully.
• Physically fit to lift up to 25 lbs and climb stairs if needed.
• Bonus: knowledge of Residential Tenancy Act.

Responsibilities

• Execute leasing duties: prospect tours, reports, tenancy paperwork.
• Highlight building features and quote rental prices.
• Promote current marketing incentives to prospects.
• Document interactions in the CRM/database.
• Qualify residents and match to suitable suites.
• Ensure strong resident experience from inquiry to move-in.
• Meet leasing targets and fill building with residents.
• Keep website/ads up to date and report discrepancies.
• Respond quickly to rental inquiries within 30 minutes.
• Follow up with prospects throughout the leasing process.
• Process applications and keep information organized.
• Adhere to internal screening policies and tenancy act.

Skills

Part-time schedule

Weekend availability

MS Office

CRM experience

Fluent English

Organizational skills

Confidentiality

Physical stamina

Tools

CRM software

Job description

Job Title: Leasing Specialist-Residential
Primary Location: Victoria, BC
Job Status: Lease-Up, Hourly

Role Overview

We are seeking a Leasing Specialist to support the continued lease-up of The Scott, a thoughtfully designed purpose-built rental community in Central Victoria. Blending modern living with historic charm, The Scott offers thoughtfully designed rental homes and an exceptional resident experience. This is an exciting opportunity to join a collaborative team focused on delivering outstanding customer service while helping prospective residents find their next home. Be part of what's next at The Scott.

Key Responsibilities

• Executing all leasing program-related duties, including call campaigns, prospect tours, preparing reports, tenancy agreement execution and management.
• Emphasizing the location, building suite features and benefits, and quoting rental prices.
• Promoting current marketing initiatives and incentives to prospective residents.
• Documenting all prospect interactions in appropriate database or software.
• Proactively qualifying residents while matching them with suites that accurately meet their needs.
• Ensuring a strong resident experience from initial contact, screening processes, to move-in day.
• Proactively ensuring leasing targets are met, while filling the building with desirable residents.
• Ensuring website and current ads are up to date, and reporting any discrepancies to the leasing manager.
• Answering and quickly responding to all incoming rental inquiries, while adhering to a 30-minute response time policy.
• Contacting and following up with prospects and applicants throughout the leasing process.
• Taking applications and ensuring all information is complete, and in an organized fashion.
• Adhering to internal applicant screening policies.
• Adhering to the Residential Tenancy Act.

Required Skillsets

• Available to work a regular part-time schedule of 3-4 days per week, including weekends. Weekend availability is an essential requirement of the role.
• Enjoy working in a fun and fast-paced environment.
• Strong computer skills: confident in MS Office (CRM experience considered an asset).
• Fluent in the English language, both written and verbal.
• Excellent organizational, communication and time management skills.
• Ability to exercise tact, diplomacy, and confidentiality at all times.
• Physically fit to lift up to 25 lbs and climb stairs when necessary.
• Bonus: Solid understanding of the Residential Tenancy Act.

Education And Experience

• Preferred 1-3 years of relevant sales or leasing experience.

Salary: $25 - $30 per hour