Residential Leasing Manager

Socket.dev; Kitchener; On-site; CAD 75,000 - 105,000; Full time

Benefits offered by this job

Dental care

Extended health care

Vision care

EFAP program

Virtual Urgent Care

Job summary

Kingsley Management Inc. in Canada is seeking an experienced Leasing Manager to lead leasing across a growing residential portfolio, including established communities and new developments.

You will coach a team of Leasing Consultants, drive occupancy targets, and coordinate with Property Management, Marketing, and Operations to deliver exceptional customer experiences and maximise results.

Qualifications

• 5+ years in residential leasing with leadership experience.
• Proven ability to achieve occupancy targets in multi-property environments.
• Experience supporting lease-up activities for new developments.

Responsibilities

• Lead, coach, and develop Leasing Consultants to achieve leasing and occupancy targets.
• Drive leasing performance across stabilized assets and new development lease-ups.
• Develop and adjust leasing strategies based on market conditions and business needs.
• Execute leasing strategies, promotions, and outreach to maximize occupancy.
• Monitor leasing activity and market trends to identify opportunities and actions.
• Manage relationships with external leasing agencies and partners.
• Collaborate with Property Management, Marketing, and Operations to support portfolio performance.
• Ensure leasing activities comply with policies and tenancy legislation.
• Provide regular reporting, forecasting, and recommendations on occupancy and leasing performance.
• Support the team in removing barriers and maintaining high customer experience.

Skills

Leasing leadership

Team management

Market analysis

Negotiation

Customer experience

Data-driven decisions

Yardi knowledge

Microsoft Excel

Tools

Yardi

Microsoft Excel

Job description

We are seeking an experienced and results-driven Leasing Manager to lead the leasing function across a growing portfolio of residential properties, including both established communities and newly developed assets.

This role is responsible for driving occupancy performance, leading, coaching, and inspiring a team of Leasing Consultants, overseeing lease-up initiatives for new developments, and ensuring an exceptional customer experience throughout the leasing journey.

The successful candidate will combine strong sales leadership with a deep understanding of residential leasing, market dynamics, and operational excellence. They will be a proactive and strategic leader who anticipates market and business needs, identifies opportunities, and takes initiative to drive results.

What you’ll do

• Lead, coach, and develop a team of Leasing Consultants to achieve leasing and occupancy targets, providing direction, support, and accountability while creating an engaged and positive team environment.
• Drive leasing performance across both stabilized assets and new development lease-up projects.
• Develop and proactively adjust leasing strategies based on market conditions, competitive trends, leasing performance, and anticipated business needs.
• Develop and execute leasing strategies, promotions, and outreach initiatives to maximize occupancy.
• Monitor leasing activity, conversion metrics, market conditions, and competitive trends, using insights and data to identify opportunities and recommend actions.
• Manage relationships with external leasing agencies and third-party partners.
• Collaborate closely with Property Management, Marketing, and Operations teams to support portfolio performance.
• Ensure leasing activities are conducted in accordance with company policies and applicable residential tenancy legislation.
• Provide regular reporting, forecasting, and recommendations related to occupancy and leasing performance.
• Support the team in resolving challenges, removing barriers, and navigating changing priorities while maintaining a high standard of customer experience.

• 5-8 years of residential leasing experience, including 3-5 years of leadership or team management responsibilities.
• Proven success achieving occupancy and leasing targets within a multi-residential environment.
• Experience supporting lease-up activities for new residential developments.
• Demonstrated ability to lead, motivate, and develop a high-performing team, with a leadership style that is supportive, accountable, and engaging.
• Strong understanding of residential leasing operations, customer acquisition, and market analysis.
• Proactive and strategic mindset, with the ability to anticipate trends, identify opportunities, and translate market insights into action.
• Experience managing third-party leasing agencies or external sales partners.
• Knowledge of residential tenancy legislation and leasing compliance requirements.
• Strong leadership, communication, and relationship-building skills.
• Excellent communication, relationship-building, and negotiation abilities.
• Strong analytical and reporting capabilities with the ability to leverage data to drive leasing decisions.
• Positive, solutions-oriented approach with a willingness to try new approaches, take initiative, and view challenges as opportunities.
• Experience with Yardi or similar property management software is considered an asset.
• Proficiency with Microsoft Office Suite, including Excel, Word, and Outlook.

• Dental care
• Extended health care
• Vision care
• Extensive EFAP program
• Virtual Urgent Care

Accommodations

Kingsley Management Inc. is committed to providing an accessible and supportive recruitment experience for persons with disabilities. If you require accommodations at any stage of the recruitment process, please notify us in advance at [e-mail]

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