Residential Concierge & Security Guard (Evenings/Nights)

Elite Residential Concierge Services Inc.; Richmond Hill; On-site; CAD 25,000 - 26,000; Full time

Benefits offered by this job

Health & dental benefits

Comprehensive paid training

Career advancement opportunities

Steady hours

Job summary

Elite Residential Concierge Services Inc. is seeking a Concierge Guard to join our security team across GTA luxury condominium environments. Responsibilities include controlling entry, greeting residents and visitors, monitoring cameras, and managing access control for the property.

Work involves leading a small team, reporting incidents, and ensuring safety procedures are followed. 1+ year experience, Ontario Security License, and First Aid/CPR are required.

Qualifications

• 1+ years of experience as a Residential Concierge
• Valid Ontario Security License
• Valid First Aid and CPR Certification
• Excellent verbal and written communication skills
• Strong customer service, conflict resolution, and interpersonal skills
• Strong observational, reporting, and documentation abilities
• Ability to work independently and exercise sound judgement in a fast-paced environment
• Strong situational awareness and problem-solving skills
• Proficiency with computers, security software, access control systems, and Microsoft Office applications
• Reliable transportation and the ability to travel to multiple work locations as assigned
• Professional, dependable, adaptable, and team-oriented attitude

Responsibilities

• Controlling all vehicles and pedestrian traffic entering the property
• Greet direct, sign in guest(s) and answer pertinent questions
• Monitor security cameras
• Issue and receipt of keys to trades, building staff and contractors
• Operate security equipment/systems, computers, radios and phones
• Ensure that the Condominium Safety and Emergency Procedures are followed in response to Fire Alarms and other Site Emergencies
• Create assigned reports
• Program and manage access control systems for the entire complex
• Monitor, Train, and evaluate a team of 4-6 staff members
• Liaise with property management, board members and Elite management regarding pertinent security matters
• Be the first and main point of contact in case of emergencies or any site related issues
• Create and adjust staff schedules, ensure that contractually obligated services are met and provided and when necessary, fill in shifts.

Skills

Customer service

Communication skills

Observation & reporting

Independent work

Team supervision

Problem solving

Security software proficiency

Microsoft Office

Education

Ontario Security License

First Aid & CPR Certification

Tools

Access control systems

Security software

Microsoft Office

Job description

Elite Residential Concierge Services Inc. is seeking a Concierge Guard to join our security team across GTA luxury condominium environments. Responsibilities include controlling entry, greeting residents and visitors, monitoring cameras, and managing access control for the property.

Work involves leading a small team, reporting incidents, and ensuring safety procedures are followed. 1+ year experience, Ontario Security License, and First Aid/CPR are required.