Residential Community Rehabilitation Support Worker (CRSW)

Independent Counselling Enterprises, Inc.; Edmonton; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Paid training

Flexible schedules

RSP matching after one year

Career growth

Strong supervision

Inclusive workplace

Recognition for service

Job summary

Independent Counselling Enterprises (ICE) invites compassionate individuals to join our Residential CRSW team. You will assist with daily living, personal care, meals, and mobility to help adults with disabilities live with dignity and independence.

You’ll use person‑centred approaches and work within supportive program guidelines. We offer paid training, flexible day/evening/weekend schedules, career growth, a non-registered group RSP program after one year, and strong supervision in a

Qualifications

• Strong communication skills in listening, speaking, and writing.
• Problem-solving and professionalism in stressful situations.
• Good organization and time management.
• Caregiving or support work experience is an asset but not required.
• Clear Vulnerable Sector Police Check within 6 months.
• First Aid with CPR Level A or willingness to obtain.
• Two work-related references.
• Reliable, punctual, and flexible for shift work.
• Some roles may require a valid driver’s license, vehicle, and $2M insurance.

Responsibilities

• Assist with daily living: meals, cleaning, laundry, shopping, and appointments.
• Support personal care: hygiene, dressing, mobility, and other needs.
• Encourage independence and teach new skills.
• Support community participation: recreation, activities, social outings.
• Promote safety and healthy choices at home and in the community.
• Follow individual support plans and program procedures.
• Maintain accurate records, notes, and reports.
• Communicate clearly with supervisors, families, and team members.
• Respond to challenging situations professionally and according to ICE procedures.
• Respect the rights, dignity, and culture of each individual.
• Work collaboratively to create a safe, positive environment.

Skills

Communication skills

Problem solving

Organization

Reliability

References

Flexibility for shift work

Driver's license

Job description

About ICE

Independent Counselling Enterprises (ICE) supports adults with disabilities to live meaningful, inclusive lives. Our Support Workers are essential — helping people with daily routines, building independence, and participating in their communities.

Role Summary

As a Residential CRSW, you’ll make a real difference every day. You’ll assist with routines like meals, cleaning, or personal care, encourage new skills, and support community activities. Your role is to create a safe, respectful, and supportive environment where adults with disabilities can live with dignity, independence, and connection.

What We Offer

• Paid training, orientation, and ongoing learning opportunities
• Stable employment with flexible schedules (days, evenings, weekends)
• Non-registered group RSP matching program available to qualifying employees after one year of employment, with contributions adjusted according to length of service
• Career growth — many staff advance into leadership roles
• Support from experienced supervisors, mentors, and team members
• Respectful, inclusive workplace that values teamwork and diversity
• Employee recognition for long service and outstanding contributions
• Meaningful work — every day you’ll make a difference

Key Responsibilities

• Assist with daily living: meals, cleaning, laundry, shopping, and appointments
• Support personal care: hygiene, dressing, mobility, and other needs
• Encourage independence and teach new skills
• Support community participation: recreation, activities, social outings
• Promote safety and healthy choices at home and in the community
• Follow individual support plans and program procedures
• Maintain accurate records, notes, and reports
• Communicate clearly with supervisors, families, and team members
• Respond to challenging situations professionally and according to ICE procedures
• Respect the rights, dignity, and culture of each individual
• Work collaboratively to create a safe, positive environment

Qualifications

• Strong communication skills: listening, speaking, and basic writing
• Problem-solving skills and professionalism in stressful situations
• Good organization and time management
• Experience in caregiving, teaching, or support work is an asset (not required)
• Clear Vulnerable Sector Police Check (within 6 months)
• Basic First Aid with CPR Level A (or willingness to obtain)
• Two work-related references
• Reliable, punctual, and flexible for shift work
• Some programs require a valid driver’s license, vehicle, and $2M insurance

At ICE, you’re joining a team that makes a real difference every day.

We value diversity and encourage applicants from all backgrounds.