Residential Care Worker

Prairie Mountain Health; Ste. Rose du Lac; On-site; CAD 42,000 - 58,000; Full time

Job summary

Prairie Mountain Health seeks a Residential Care Worker to join a multi-disciplinary team providing addiction treatment services to adult clients. The position emphasizes a client-centred philosophy and supports the development, provision and evaluation of programs.

You will provide presence and support where clients are, respond to crises, conduct facility orientations, lead educational sessions, perform light housekeeping, and coordinate supplies while maintaining professional conduct.

Qualifications

• Grade 12 education (MB Standards).
• Suitable combination of education and experience in an in-house facility, addictions related employment or volunteer work will be considered.
• Possess CPR-C with AED training and First Aid certificate.
• Proficiency with Microsoft Office (Outlook, Word, Excel, Access, PowerPoint) and Internet applications.
• Demonstrated organizational skills and ability to work independently.
• Demonstrated problem solving and decision making skills.
• Demonstrated flexibility to adapt to changing techniques and procedures.
• Knowledge and competence of skills and concepts related to the position.
• Demonstrated communication skills and confidentiality.
• Ability to perform duties regularly and respect a culturally diverse population.
• Ability to work effectively with co-workers, clients and interdisciplinary team.

Responsibilities

• Provides support and be present where clients are.
• Responds warmly, politely and helpfully to everyone including visitors.
• Responds to emergency crisis situations in a positive manner.
• Conducts facility orientations.
• Facilitates educational sessions and client house meetings.
• Performs light housekeeping/maintenance.
• Performs building security duties.
• Coordinates and distributes client and program supplies.
• Copies program materials.
• Responds to telephone calls.
• Documents according to role requirements.
• Communicates respectfully with clients and staff.
• Demonstrates empathy and compassion in client-centred care.
• Balances needs of clients, staff and the organization.
• Engages in ongoing professional development and supervision.
• Maintains ethics, integrity and responsibility.
• Remains calm under pressure and works within a team.

Skills

Organizational skills

Independent work

Problem solving

Decision making

Flexibility

Communication skills

Confidentiality

Cultural sensitivity

Team collaboration

Interdisciplinary collaboration

Client-centered care

Empathy

Education

Grade 12 education

Tools

Microsoft Office

IT proficiency

Internet applications

Job description

• Suitable combination of education and experience working in an in-house facility, addictions related employment experience and/or volunteer work will be considered
• Possess a valid CPR-C with AED training and First Aid certificate
• Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications and other Information Technology
• Demonstrated organizational skills, and the ability to work independently
• Demonstrated problem solving and decision making skills
• Demonstrated flexibility to facilitate changes in techniques and procedures in a changing environment
• Demonstrated knowledge and competence of skills and concepts related to the position
• Demonstrated communication skills
• Ability to respect and promote confidentiality
• Ability to perform the duties of the position on a regular basis
• Ability to respect and promote a culturally diverse population
• Ability to work effectively and maintain positive working relationships with co-workers, clients and within interdisciplinary team

Qualifications

• Grade 12 education (MB Standards)
• Suitable combination of education and experience working in an in-house facility, addictions related employment experience and/or volunteer work will be considered
• Possess a valid CPR-C with AED training and First Aid certificate
• Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications and other Information Technology
• Demonstrated organizational skills, and the ability to work independently
• Demonstrated problem solving and decision making skills
• Demonstrated flexibility to facilitate changes in techniques and procedures in a changing environment
• Demonstrated knowledge and competence of skills and concepts related to the position
• Demonstrated communication skills
• Ability to respect and promote confidentiality
• Ability to perform the duties of the position on a regular basis
• Ability to respect and promote a culturally diverse population
• Ability to work effectively and maintain positive working relationships with co-workers, clients and within interdisciplinary team

Position Summary

As part of multi-disciplinary team, the Residential Care Worker is required to provide services to adult clients engaged in addiction treatment. This position requires a commitment to a client-centered philosophy and approach to the development, provision and support of programs and services.

Overview

• Provides support and be present where clients are.
• Responds warmly, politely and helpfully to everyone, including all visitors to the building.
• Responds appropriately to emergency crisis situations, modelling to clients how this is done in a positive way.
• Conducts facility orientations
• Facilitates educational sessions and client house meetings.
• Performs light housekeeping/maintenance.
• Performs building security duties.
• Coordinatea and distributea client and program supplies.
• Copies program materials.
• Responds to telephone calls.
• Documents according to role requirements.
• Communicates respectfully and positively with clients and staff and presents self in an approachable and friendly manner.
• Demonstrates a genuine enthusiasm for client-centred care and demonstrates empathy and compassion.
• Exhibits the ability to respond to client requests and crises in a responsible, timely and flexible manner.
• Demonstrates the ability to balance the needs of clients, other staff persons and those of the organization.
• Demonstrates enthusiasm for ongoing professional development activities and engages in reciprocal learning experiences with colleagues and supervisors.
• Recognizes the importance of regular individual and team supervision meetings.
• Demonstrates active listening abilities, is coachable and responds positively to supervision.
• Works collaboratively in the context of a provincial organization, with numerous colleagues, to ensure a consistent approach.
• Demonstrates a strong commitment to personal and professional ethics, integrity and responsibility.
• Appropriately manages own emotions and strong feelings; maintain a calm and tactful composure under a broad range of challenging circumstances; think clearly and stay focused under pressure.
• Other duties as assigned.