Resident Technician - Lloydminster/Wainwright/Vegreville

WAJAX; Edmonton; On-site; CAD 70,000 - 90,000; Full time

Job summary

Black & McDonald in Edmonton, AB is seeking an experienced Service Plumber (4th year - Journeyman) to join our Service Division. You will be hands-on, customer-service oriented and skilled in pipe joining methods, with access to diagnostic tools.

Responsibilities include maintenance on commercial plumbing and heating equipment, diagnosing and repairing systems, organizing small re-pipe projects, and providing clear service reports.

Qualifications

• 4th Year or Journeyman Ticket.
• Gas certifications (B-Gas/A-Gas) are assets.
• Cross Connection Control and safety trainings are assets.
• Experience in plumbing or mechanical service environments.

Responsibilities

• Perform planned maintenance on commercial plumbing and heating equipment.
• Diagnose, troubleshoot, and repair commercial systems.
• Organise small re-pipe, retrofit and tenant improvement projects.
• Perform routine and emergency drain cleaning.
• Conduct suite turnovers, repairs and general maintenance.
• Complete daily service reports via B&M mobile app.
• Prepare labour and material take-offs for recommendations.
• Work autonomously or in teams to complete work on time and budget.
• Communicate with customers, suppliers, and team members by phone, text, email.
• Participate in rotating 24/7 emergency on-call service.

Skills

Journeyman ticket

Customer service oriented

Reading technical literature

Safety awareness

Education

4th Year or Journeyman Ticket

B-Gas certification asset

A-Gas certification asset

Cross Connection Control asset

WHIMIS, SCOTT, R&R, mobility and fall protection assets

Tools

Microsoft Outlook

Job description

Black & McDonald is currently seeking an experienced Service Plumber (4th year - Journeyman) to join our Service Division in Edmonton, AB! If you are a hands‑on, customer service‑oriented, and technically inclined professional searching for the opportunity to build a solid foundation for your career, this position is for you. The Service Plumber position is located in Edmonton, AB and will report directly to the Service Operations Supervisor.

The successful candidate should be able to demonstrate a strong work ethic, willingness to learn, a great attitude, and a genuine passion for the trade. Service Plumbers are required to be skilled in all manner of pipe joining methods; comfortable with the use of common industry specific hand tools, power tools, and diagnostic tools; and adept at reading and interpreting technical literature.

Duties and responsibilities include but are not limited to the following:

• Perform planned maintenance activities on commercial plumbing and heating equipment. (Not limited to Pumps, Hot Water Tanks, Water Filtration Systems, Backflow Devices)
• Diagnose, troubleshoot, and repair commercial plumbing systems
• Organise, layout and execute small re‑pipe, retrofit, and tenant improvement projects
• Perform routine and emergency drain cleaning and plumbing tasks
• Conduct suite turnovers, repairs, and general maintenance
• Complete daily service reports documenting maintenance, troubleshooting, and repair activities including service and repair recommendations using B&M mobile service reporting application
• Compile accurate labour and material take‑offs for work recommendations and materials ordering
• Work either autonomously or in teams to complete work efficiently, on time, and on budget
• Communicate clearly and effectively with customers, suppliers, and team members via phone, text, email, and mobile applications
• Participation in rotating 24/7 emergency on‑call service

COMPETENCIES

• Change Orientation (open to change and the ability to identify where it is needed and how to make it happen)
• Communicates Effectively (verbally and in writing)
• Continuous Learning (ongoing effort to learn and contribute to the learnings of others)
• Customer Focus (understands the needs and perspectives of both internal and external customers)
• Holds Self and Others Accountable (takes personal responsibility to meet commitments)
• Problem Solving and Innovation (ability to approach problems logically and seek innovative solutions)
• Teamwork and Collaboration (work cooperatively and collaboratively with others)
• Values and Respects Others (encourages and supports diversity)

EDUCATION AND WORK EXPERIENCE REQUIREMENTS

• 4th Year or Journeyman Ticket
• B-Gas certification considered an asset; A-Gas certification considered a strong asset.
• Cross Connection Control Certification will be considered an asset
• WHIMIS, SCOTT, R&R, Mobile Aerial Platform Training, Fall Protection Training, Confined Space Training will be considered an asset
• Demonstrated experience in plumbing or mechanical service environments, with the ability to diagnose, repair, and maintain plumbing systems and gas‑fired appliances.

SKILLS, ABILITIES, AND OTHER REQUIREMENTS

• Clean Class 5 Driver's License and abstract; willing and able to travel to various sites
• Excellent verbal and written communication skills; ability to follow written and verbal instructions.
• Ability to always maintain a professional demeanor with fellow employees, customers, and stakeholders.
• Strong problem‑solving skills.
• Knowledge of basic computer skills including Microsoft Outlook and mobile device applications
• Physically able to perform field service work, including lifting up to 50 lbs, climbing ladders, working in confined or elevated spaces, and standing or kneeling for extended periods.
• Willing and able to join Local 488 Union

All applicants must be legally entitled to work in Canada.

Black & McDonald welcomes and encourages applications from persons with accessibility accommodation requirements. Accessibility accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process