Resident Services Front Desk Coordinator

Campus Living Centres; Oakville; Hybrid; CAD 36,000 - 48,000; Full time

Job summary

Campus Living Centres is seeking a Residence Services Representative to greet students and guests at the front desk, respond to inquiries, and process service requests. You will handle reservations, check-ins, payments, and maintain desk appearance in a fast-paced residence environment.

The role requires excellent communication, a positive attitude, and the ability to multitask while ensuring privacy and safety procedures are followed.

Qualifications

• High School Diploma or equivalent required; college/university preferred.
• Strong verbal communication and customer service abilities are essential.
• Ability to work independently and manage multiple tasks simultaneously.

Responsibilities

• Provide high-quality customer service via phone, email, and in person.
• Handle reservations, check-ins/outs, and guest account settlements.
• Process payments and perform basic financial administration.
• Maintain front desk appearance and organize work area.
• Coordinate with housekeeping and residence staff for room status updates.
• Operate Campus Living Centres software and respond to inquiries promptly.

Skills

Verbal communication

Customer service

Positive attitude

Independent work

Multitasking

Education

High School Diploma or equivalent

Job description

Campus Living Centres is seeking a Residence Services Representative to greet students and guests at the front desk, respond to inquiries, and process service requests. You will handle reservations, check-ins, payments, and maintain desk appearance in a fast-paced residence environment.

The role requires excellent communication, a positive attitude, and the ability to multitask while ensuring privacy and safety procedures are followed.