Resident Security Concierge

FirstService Residential; Oakville; In loco; CAD 21.000 - 30.000; Tempo pieno

Descrizione del lavoro

FirstService Residential in Oakville, ON is seeking a Security Concierge to assist residents with information and services, requiring self-motivation, outgoing demeanor, attention to detail and strong communication skills.

Shift Schedule: Thursday 11:00pm–7:00am, Friday 11:00pm–11:00am, Sunday 11:00am–11:00pm and Monday 3:00pm–11:00pm. Compensation: $18.50/hour. Site location: Oakville, ON. Role emphasizes guest privacy, safety procedures and excellent customer service.

Competenze

• Must possess a valid Ontario Security License.
• High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Mansioni

• Identifies and clarifies residents’ needs, answers questions, gives directions.
• Ability to remain calm under pressure and act quickly.
• Manages and screens messages.
• Schedules access for authorized vendors to provide services within units.
• Maintains guest privacy and organization reputation by keeping information confidential.
• Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
• Enhances department and organizational reputation by accepting ownership for new and different requests; exploring opportunities to add value.
• Ensures all safety and access control procedures and maintains a safe work environment.
• Provides protection to clients, residents and property of the buildings serviced.
• Observe floors and stairways to keep areas clear and doors locked.
• Enforce client rules and assist Police and Medical Staff when required.
• Provide exceptional Customer Service to Clients and Visitors.
• Perform routine property patrols and respond to emergencies and fire alarms.
• Follow up with daily documentation and front desk software as required.
• Follow all On-site Procedures and client policies.

Conoscenze

Ontario Security License

Excellent communication

Formazione

High school diploma

Descrizione del lavoro

FirstService Residential in Oakville, ON is seeking a Security Concierge to assist residents with information and services, requiring self-motivation, outgoing demeanor, attention to detail and strong communication skills.

Shift Schedule: Thursday 11:00pm–7:00am, Friday 11:00pm–11:00am, Sunday 11:00am–11:00pm and Monday 3:00pm–11:00pm. Compensation: $18.50/hour. Site location: Oakville, ON. Role emphasizes guest privacy, safety procedures and excellent customer service.