Resident Manager, Live-In

Skyline Group of Companies; Niagara Falls; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading property management company in Niagara Falls is seeking a Resident Manager to oversee daily operations of apartment buildings. Responsibilities include leasing, administrative tasks, maintenance, and ensuring excellent customer service. The role requires strong organizational skills and the ability to manage diverse tasks effectively.

Benefits

Employer-Paid Benefits

Employee Savings Plan

Paid Volunteer Days

Ongoing Training

Growth Opportunities

Qualifications

• At least five years of relevant experience required.
• Valid driver's license may be required.

Responsibilities

• Overseeing rent collection and tenant follow-up.
• Maintaining fire safety logs and updating safety plans.
• Performing cleaning and maintenance tasks.

Skills

Computer Skills

Customer Service

Knowledge of Regional Policies

Education

High School Diploma

Job description

Location:

Niagara Falls, Ontario, Canada

Wage Type:

Salary + Apartment

Job Type:

Full-Time

Schedule:

Rotating Schedule, Weekends + On-Call Availability required

Job Overview:

The Resident Manager is responsible for the daily operations of assigned apartment buildings, including leasing, administrative tasks, light maintenance, cleaning, and providing excellent customer service to tenants.

Key Responsibilities:

1. Advertising and showing units to prospective tenants, answering rental inquiries, processing applications, assisting with credit checks, emailing documents to Head Office, and tracking all rental communications.
2. Managing the apartment building by overseeing rent collection, tenant follow-up, showing units, reference checks, notices, and organizing tenant events, while remaining available during working hours and emergencies.
3. Maintaining fire safety logs, updating safety plans, completing paperwork, reviewing rent rolls, and participating in audits.
4. Performing clerical tasks such as organizing receipts, handling administrative duties, and managing correspondence.
5. Handling cleaning and maintenance tasks, including cleaning common areas, managing requests, performing small repairs, overseeing contractors, and outdoor seasonal cleaning like raking, snow shoveling, and salting walkways.

Qualifications:

• High school diploma or at least five (5) years of relevant experience.
• Valid driver’s license with a satisfactory driving record and insurance may be required.
• Proficiency in computer skills (Word, Excel, email/web).
• Knowledge of regional policies, industry standards, municipal by-laws, and applicable legislation (asset).
• Ability to lift 50 lbs, bend, push, pull, and navigate stairs.

Who are we?

The Skyline Group of Companies is a fully integrated property and investment management organization, focused on real estate, powered by people, and committed to growth. We prioritize attention to detail, from investor consulting to fostering community at our properties.

Why us?

We offer a competitive pay structure, employer-paid benefits, an employee savings plan (ESP), paid volunteer days, ongoing training, and growth opportunities. We are an inclusive and empathetic employer that empowers staff to support and build vibrant communities.

Join Skyline in building careers and communities! We are an equal opportunity employer committed to diversity and accessibility. Accommodations are available upon request by contacting Skyline Human Resources at [e-mail].

Apply Online: skylinegroupofcompanies.ca/careers