Resident Manager, Live-In

The Skyline Group of Companies; Brantford; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player in property management seeks a dedicated Resident Manager to oversee daily operations of apartment buildings. This role involves managing leasing, administrative tasks, and maintenance while providing exceptional customer service to tenants. The company values attention to detail and offers a competitive salary along with employer-paid benefits, ongoing training, and growth opportunities. Join a team that is committed to building vibrant communities and making a positive impact in the real estate sector.

Benefits

Employer-paid benefits

Employee savings plan with company matching

Paid volunteer days

Ongoing training

Growth opportunities

Qualifications

• 5+ years of relevant experience in property management or similar roles.
• Valid driver's license and ability to lift 50 lbs.

Responsibilities

• Manage daily operations of assigned apartment buildings and ensure tenant satisfaction.
• Handle cleaning and maintenance tasks, including overseeing contractors.

Skills

Customer Service

Administrative Skills

Maintenance Skills

Communication Skills

Computer Proficiency (Word, Excel)

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Job description

Location:

Brantford, Ontario, Canada

Wage Type:

Salary + Apartment

Job Type:

Full-Time

Schedule:

Rotating Schedule, Weekends + On-Call Availability required

Job Overview:

The Resident Manager is responsible for the daily operations of assigned apartment buildings, including leasing, administrative tasks, light maintenance, cleaning, and providing excellent customer service to tenants.

Key Responsibilities:

1. Advertising and showing units to prospective tenants, answering rental inquiries, processing applications, assisting with credit references, emailing documents to Head Office for approval, and tracking all rental interactions.

2. Managing the apartment building operations, including rent collection, tenant follow-up, showing units, reference checks, delivering notices, and organizing tenant events.

3. Maintaining fire safety logbooks, updating fire safety plans, completing paperwork, reviewing rent rolls, and participating in audits.

4. Performing clerical tasks such as organizing receipts, quotes, purchase orders, handling emails, incident reports, and faxing.

5. Handling cleaning and maintenance tasks, including cleaning common areas, managing maintenance requests, performing small repairs, overseeing contractors, and outdoor seasonal cleaning like snow shoveling and landscaping.

Qualifications:

• High school diploma or minimum five (5) years of relevant experience.

• Valid driver’s license with a satisfactory driving record; automobile insurance may be required.

• Proficiency in computer skills (Word, Excel, email/web).

• Knowledge of regional policies, industry standards, municipal by-laws, and applicable provincial legislation (including Residential Tenancy Act, Building Codes, Fire Codes, Occupational Health and Safety Act) is an asset.

• Ability to lift 50 lbs, bend, push, pull, and navigate stairs.

Who are we?

The Skyline Group of Companies is a fully integrated property and investment management organization focused on real estate, driven by people, and committed to growth. We prioritize attention to detail, from investor consulting to community building at our properties.

Why us?

We offer a competitive salary, employer-paid benefits, an employee savings plan with company matching, paid volunteer days, ongoing training, and growth opportunities. We are an inclusive and empathetic employer that empowers staff to support and build vibrant communities.

Join Skyline in building Careers and Communities!

We are an equal opportunity employer committed to diversity and accessibility. Accommodations are available upon request by contacting Skyline Human Resources at [e-mail].

Apply Online:

skylinegroupofcompanies.ca/careers#Beaskyliner

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