Resident Engagement Manager

Sienna Senior Living; Grimsby; On-site; CAD 43,000 - 54,000; Full time

Job summary

Sienna Senior Living in Lincoln Park Retirement Living seeks a Full Time Resident Engagement Manager to lead programs that enrich resident well-being and community life. You will guide the team, manage budgets, and build partnerships with local vendors to deliver exceptional services.

The role requires a degree in aging/wellness or related field, plus 1+ year in program development for seniors and supervisory experience.

Qualifications

• Degree or diploma in aging and wellness or related field.
• Experience developing programs for seniors (1+ year).
• 1+ year in management or supervisory role.
• CPR and First Aid certification (or willingness).
• Valid driver's license with clean record.

Responsibilities

• Enhance resident well-being, autonomy and participation in community life.
• Evaluate and enhance programs to increase resident involvement.
• Ensure team training and certifications are up to date.
• Lead welcome program for new residents and foster belonging.
• Build partnerships with local entities, vendors and contractors.
• Document discussions during town hall and resident council meetings.
• Create monthly events calendar and resident newsletters.
• Grow and oversee a volunteer program including internships.

Skills

Program development

Leadership

Volunteer management

Community engagement

Budget management

Event planning

Education

Gerontology

Kinesiology

Health Sciences

Tools

Word

Publisher

PowerPoint

Excel

Zoom/Teams

Job description

Full Time Resident Engagement Manager

Aspira Lincoln Park Retirement Living

Salary: $43,055 - $53,819

This posting is for an existing vacancy.

At Sienna Senior Living, our commitment to enhancing the daily lives of our residents extends far beyond clinical care. Integral to this mission are our dedicated leaders and their teams who oversee vital functions such as culinary services, housekeeping, recreation, and maintenance. These roles are not just jobs; they embody the heart and soul of our purpose-drive culture, one that is centered on cultivating happiness in daily life!

We are currently seeking exceptional individuals to fill a key management position, a role that is pivotal in bringing our core values of positivity, accountability, community, and caring to life. In this capacity, the Resident Engagement Manager plays a crucial role. Through leadership excellence, the successful candidate will not only manage their department's budget but also ensure that their team delivers exemplary service. This role is responsible for creating an enriching experience for both Team Members and Residents, fostering an environment where every individual feels valued and cared for. In this role, you will oversee and promote the programs where joy and well-being flourish among residents.

Why you belong here:

We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. We offer a number of programs and benefits that support team members’ financial, personal and professional needs:

A competitive salary and vacation package

Health & Dental benefits program

RRSP with employer match

Share Ownership and Reward Program (SOAR)

Employee Share Purchase Plan with company match

Continuous learning and growth so you have the skillset needed to succeed and take on new challenges

A welcoming culture that values diversity and differing perspectives, experiences and beliefs

What you will be doing:

Enhance resident well-being, autonomy, and participation in community life

Evaluate and enhance programs designed to increase resident involvement

Ensure personal professional development and compliance with mandatory training and certifications for both oneself and the team

Lead and improve the welcome program for new residents, facilitating their integration and sense of belonging within the community

Build and maintain strong partnerships with local entities, vendors, and contractors to support and enrich resident engagement and wellness

Record and document discussions during town hall and resident council meetings

Create and distribute the monthly schedule of community events and a newsletter for residents and their families

Develop and implement programs in line with guidelines and brand standards

Grow and oversee a dynamic volunteer program for in-person and remote volunteers, including student internships

What you need to know:

Possess a degree or diploma in a field related to aging and wellness, such as Gerontology, Kinesiology, Human Kinetics, Therapeutic Recreation, Leisure Studies, Health Promotion, or Health Sciences

Bring at least one year of experience in developing programs for seniors, whether in independent living, assisted living, or community center environments

Have a minimum of one year in a management or supervisory role

Certified, or willing to become certified within the first 60 days of employment, to teach group land fitness and aquatic fitness classes for seniors, as recognized by the organization

Hold a valid driver's license, with the readiness to obtain a special class license within six months of employment if required, complemented by a clean driving record

Currently certified in CPR and First Aid

Certificate in Smart Serve/Serving It Right (or willingness and ability to obtain)

Proficiency in Word, Publisher, PowerPoint, and Excel, as well as virtual technologies such as Zoom/Teams etc.

Additional certifications (i.e. specialized fitness, dementia training etc.) considered a valuable asset

Sienna Senior Living is committed to creating an inclusive environment where all team members and residents feel like they belong. We seek applicants with diverse backgrounds and have a wide range of abilities. Sienna provides an accessible candidate experience

You must be legally eligible to work in Canada or have a valid work/study permit

You must successfully pass a Vulnerable Sector Check and Criminal Records Check

Sienna Senior Living may utilize artificial Intelligence to screen or assess applicants for this position

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.