Enable job alerts via email!
Residence Services Associate - Lakeshore (Overnight Shift, 12AM - 8AM) - FT Support
Faculty of Applied Sciences & Technology at Humber Polytechnic
Toronto
On-site
CAD 100,000 - 125,000
Full time
Boost your interview chances
Create a job specific, tailored resume for higher success rate.
Job summary
The Faculty of Applied Sciences & Technology at Humber Polytechnic is seeking a Residence Services Associate for overnight shifts. In this role, you will provide essential front desk support, assist students and guests, and contribute to a positive living environment. Ideal candidates will possess strong customer service skills, relevant educational qualifications, and a passion for supporting a vibrant community. This full-time position offers competitive pay and the opportunity to be part of an inclusive and diverse team.
Benefits
Qualifications
- Minimum two years of experience in a front desk or hospitality role.
- Demonstrated ability to handle multiple tasks under pressure.
- Computer literacy with email and Microsoft Office knowledge.
Responsibilities
- Supports the operation of front desk services and maintains up-to-date information.
- Acts as the main resource for students and guests.
- Ensures compliance with safety protocols during emergencies.
Skills
Education
Tools
Job description
Join to apply for the Residence Services Associate - Lakeshore (Overnight Shift, 12AM - 8AM) - FT Support role at Faculty of Applied Sciences & Technology at Humber Polytechnic
1 week ago Be among the first 25 applicants
Join to apply for the Residence Services Associate - Lakeshore (Overnight Shift, 12AM - 8AM) - FT Support role at Faculty of Applied Sciences & Technology at Humber Polytechnic
Residence Services Associate - Lakeshore (Overnight Shift, 12AM - 8AM) - FT Support - (33249)
Description
Find Your Spot at Humber
At Humber, we are a vibrant, diverse community of professionals dedicated to providing an exceptional learning experience for our students. Through our strategic vision and exciting new brand Builders of Brilliance we are co-constructing a new model of polytechnic education for Ontario, Canada, and the world. We are committed to ensuring Humber offers the right programs, with the most effective teaching and learning approaches, to prepare exceptional leaders for our industries and communities.
To achieve our vision, we take finding and developing the right talent very seriously. We offer a collegial, collaborative, inclusive environment in which each individual is supported to grow and bring their best each day.
If you are excited by the prospect of contributing to our vision for learning, if you would like to be part of building a new model of polytechnic education, of ‘building brilliance’, in one of Canada’s preeminent higher education institutions, then here is your opportunity to join our dynamic team.
Job Details
Position Title: Residence Services Associate - Lakeshore (Overnight Shift, 12AM - 8AM)
Status: FT Support
Hours: 37.5 hours per week (Academic Year: Monday - Friday, 12:00AM - 8:00AM; Summer Conference Season: Hours may be adjusted to accommodate operational needs; During mandatory training period: Hours will be adjusted.)
Faculty/Department: Campus Services
Campus/Location: Lakeshore Campus
Salary: FT Support Payband: C
Salary Range: $24.96 - $29.02
Starting Salary: $24.96
Progression through the payband is in accordance with the increments in the payband as outline in the Full-Time Support Staff Collective Agreement based on actual service in the payband.
About Residence At Humber
Residence is dedicated to enriching life at Humber by delivering inclusive, innovative, and industry-leading services. Guided by a commitment to a student-centered experience, we strive to create an environment where every interaction enhances the vibrancy of our community.
With just over 1,750 bed spaces across two campuses and five buildings, our self-operated residence provides a supportive home-away-from-home for students throughout the academic year and summer. We operate 24/7, nearly 365 days a year, ensuring students have access to safe, affordable housing and the support they need to thrive. The December midyear break offers a unique opportunity for our team to take a brief pause, recharging before we welcome students and staff back to our vibrant community for the remainder of the academic year.
Within Residence Services, our dedicated team oversees key portfolios: Residence Admissions, Residence Operations, Front Desk & Summer Operations, and Residence Life. Together, we deliver exceptional service and foster a connected, inclusive, and thriving living environment.
About The Residence Services Associate Role
Under the guidance of the Manager, Residence Front Desk & Summer Operations, the Residence Services Associate supports the operation of Front Desk services for students during the academic year and conference services during the summer months. The Residence Services Associate maintains up-to-date student and guest information using appropriate software applications; acts as the main information resource for students, guests, conference guests, and contractors; and directs calls, visitors, and contractors to the right place or staff person. Effective ongoing communication with the conference team, residence administrative staff, residence assistants, and maintenance and housekeeping staff is essential in ensuring guest and student/guest service standards are met. This position signs in contractors and guests, ensures residents show their residence card upon entry, and distributes mail. During mandatory staff training, hours may vary.
Qualifications
About You:
About
You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success! If this sounds like you, keep reading:
Education
The successful candidate will possess a one-year certificate or equivalent in Public Relations or Hospitality.
Experience/Skills
- Minimum of two years of experience in a similar capacity, preferably in a hotel or front desk environment.
- Ability to demonstrate the following: excellent interpersonal, listening and customer service skills.
- Ability to work well under pressure while demonstrating confidence and good judgment including the ability to respond appropriately during an emergency or when dealing with difficult people or situations.
- Demonstrated ability to undertake tasks and duties according to procedures and standard processes.
- Computer literacy with knowledge of e-mail software and Microsoft Office Suite.
- Demonstrated organizational skills and the ability to handle multiple tasks.
- Consistent attention to detail.
What's in it for you?
- An opportunity to be a part of building Humber's future.
- Be part of a diverse, hard-working, and supportive team.
- Tools and technology that will allow you to succeed at your job.
- Amazing perks!
Equity, Diversity, and Inclusion
Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.
Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. Humber’s diverse workplace also supports Francophone workers and young workers.
Accommodation
Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.
Anti-Discrimination Statement
At Humber Polytechnic, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment that is free from discrimination and harassment. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment (humanrights@humber.ca).
Hours Per Week: 37.5Position Type: FT SupportPayband: C
Minimum Salary
: 24.96
Maximum Salary
: 29.02
Work Locations
:
Lakeshore Campus
3199 Lakeshore Blvd. West
Etobicoke M8V 1K8
Job Family
: Campus ServicesDeadline to Apply: June 15, 2025
Job Posting
: 6/2/25Department: Residence
- Seniority levelEntry level
- Employment typeFull-time
- Job functionOther
- IndustriesHigher Education
Referrals increase your chances of interviewing at Faculty of Applied Sciences & Technology at Humber Polytechnic by 2x
Greater Toronto Area, Canada CA$23.10-CA$23.10 4 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
job faster
