Research & Policy Manager

OLG; Toronto; Hybrid; CAD 78,000 - 118,000; Full time

Job summary

OLG is seeking a Research & Policy Manager for a temporary full-time position focused on developing safer gambling policies. The role involves leading research, managing initiatives, and ensuring compliance with regulatory standards. The ideal candidate will have a strong background in corporate social responsibility and policy development, alongside critical skills in data analysis and communication.

Benefits

Flexible work environment supporting work-life balance

Family-friendly practices and hybrid work options

Access to online learning programs

Participation in a defined benefit pension plan

Performance-based incentives for permanent employees

Qualifications

• 3 to 5 years in a similar role focusing on Corporate Social Responsibility and safer gambling.
• Strong research and policy knowledge; understanding of gambling regulations.

Responsibilities

• Lead research and policy development for OLG’s Safer Gambling Unit.
• Manage initiatives to achieve program objectives and conduct research.
• Deliver presentations and lead accreditation processes.

Skills

Problem solving

Critical thinking

Data analysis

Attention to detail

Communication

Relationship management

Project management

Creative writing

Education

University degree in Business Management, Policy, Public Health, or related fields

Job description

Range: 78,400.00 - 117,600.00 CAD

Job Description:

Research & Policy Manager (Temporary Full-time – approximately 16 months)

GAME ON – OLG needs you

We’ve said GAME ON, and we mean it – OLG is transforming rapidly to serve Ontarians better through digital, retail lottery, and land-based gaming channels. In fiscal 2023-24, OLG delivered a record $2.4 billion in net profit to Ontario. We are expanding further with a new strategic direction to become a world-class gaming entertainment leader with a globally admired digital platform.

We are seeking a passionate Research & Policy Manager to lead research and policy development for OLG’s Safer Gambling Unit. This role also involves leading assurance and reporting activities to meet regulatory and accreditation standards.

YOUR ROLE IN THE GAME

Reporting to the Senior Manager, Policy, your responsibilities include:

1. Contributing to Safer Gambling program management and policy development based on strategic priorities.
2. Managing initiatives to achieve program objectives, including measurement and monitoring of outcomes.
3. Conducting research to improve Safer Gambling policies and programs.
4. Delivering presentations, training, and policy positions to senior leadership and external partners.
5. Leading accreditation processes with organizations like the World Lottery Association and RG Check.
6. Ensuring the effective implementation of PlaySmart policies to manage player risk and meet standards.
7. Supporting project management and strategy development for program initiatives.
8. Providing analysis and support to internal teams and external stakeholders.
9. Participating in cross-departmental committees for alignment and information sharing.
10. Overseeing the accuracy of reports, research briefs, and training materials.
11. Analyzing gambling data to oversee outreach to at-risk players.
12. Evaluating intervention effectiveness and making recommendations.

WHAT YOU NEED TO PLAY

Work Experience: 3 to 5 years in a similar role, with focus on Corporate Social Responsibility and safer gambling.

Education: University degree in Business Management, Policy, Public Health, or related fields; strong research and policy knowledge; understanding of gambling regulations.

Critical Skills: Problem solving, critical thinking, data analysis, attention to detail, communication, relationship management, project management, creative writing.

Flexibility: Occasional travel may be required.

Negotiation & Influence: Effective negotiation and influence skills, with ability to maintain relationships.

Strategic Thinking: Ability to analyze challenges and develop creative solutions.

Collaboration & Fun: Inclusive, collaborative style that fosters a positive work environment.

Integrity & Trust: Operate transparently and ethically.

PERKS OF JOINING OUR TEAM

• Part of a socially responsible organization reinvesting profits into Ontario.
• Flexible work environment supporting work-life balance.
• Family-friendly practices and hybrid work options.
• Support for innovation and diversity.
• Access to online learning programs.
• Participation in a defined benefit pension plan.
• Performance-based incentives (for permanent employees).

Learn about OLG – GAME ON!

OLG aims to deliver great entertainment while contributing to Ontario’s well-being. Our culture emphasizes trust, openness, and empowerment. We support flexible working and value diversity.

Our profits benefit Ontario’s communities, and we are committed to equity and inclusion.

For more information, visit www.olg.ca

Application deadline: June 6, 2025. We look forward to your application.

OLG is an equal opportunity employer, committed to accessibility and accommodation. Contact [e-mail] for assistance during the hiring process.

Only shortlisted candidates will be contacted.

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