Research Director, Corporate Strategy

Confidential; Toronto; On-site; CAD 120,000 - 180,000; Full time

Job summary

Confidential is seeking a global-minded Research Director to lead innovative practice initiatives, shaping client solutions from discovery to insights. You will guide engagements, mentor analysts, and ensure delivery excellence in a fast-paced environment.

The role focuses on building strong client relationships, translating needs into actionable research, and delivering results that exceed expectations while driving revenue growth for the practice.

Qualifications

• 3–5 years of market research experience in a strategic context.
• Excellent oral and written communication.
• Strong attention to detail and follow-up skills.
• Bachelor’s Degree; PHR/SPHR is a plus.
• Strong teamwork and ability to work in a fast-paced environment.

Responsibilities

• Commitment to exceeding customer expectations and generating profitable revenue.
• Primary point of contact with consultants and sales for client interactions.
• Design solutions, hypotheses, and analytic planning; synthesize data and insights.
• Produce actionable recommendations and present results to client teams.
• Contribute to thought leadership content and master service portfolio.
• Mentor business analysts and share knowledge to support growth.

Skills

Communication

Attention to detail

Team player

Project management

Analytical thinking

Adaptability

Education

Bachelor’s degree

Tools

UKG/Ultipro

Microsoft Office

Job description

Are you someone that enjoys and thrives being in an innovative forward-thinking environment? We are looking for an experienced global minded Research Director that enjoys applying critical thinking and innovation to all aspects of the practice, from listening to clients to help define their needs, to solutions design, execution and insights that exceed client expectations and strengthen our business relationships.

In this role you will be part of an innovative, well-respected team of experts that are committed to exceeding customer expectations. Directors are accountable for managing profitable revenue of $2mm or greater, working with our sales team and senior consultants to develop and nurture client relationships, distill meaningful insights, and ensure client value. As a senior member of the team, you have responsibility to support mentoring in your interactions with business analysts across the team.

Responsibilities include:

• Commitment and passion to exceeding customer expectations, building, and strengthening relationships and generating profitable revenue.
• Primary point person in working and collaborating with our consultants and sales team for client interactions. Anticipate and proactively support client issues and goals and contribute innovative ideas to create relevant solutions that will exceed client expectations upon delivery.
• Carry out all aspects of the research process such as writing proposals, designing solutions, hypothesizing and analytic planning, synthesizing data and analytics, creating insights and narratives
• Produce actionable recommendations and present results to client teams
• Participate in thought leadership content development. Master the portfolio of services and competitive offerings within the practice.
• Knowledge sharing and mentoring to support the growth of our business analysts

Required Experience & Skills

• 3 to 5 years of Market Research preferably in a strategic background, ideally in a variety of disciplines
• Excellent oral and written communication
• Follow-up skills with excellent attention to detail
• A strong team player who enjoys working in a fast-paced environment
• Strong project management and process-orientation as well as a high tolerance for ambiguity amidst change
• Experience using UKG/Ultipro ideal
• Ability to navigate the Microsoft Suite of products
• Bachelor’s Degree required; PHR/SPHR is a plus