Representative - Inside Sales

Wesco; Burnaby; On-site; CAD 62,000 - 78,000; Full time

Benefits offered by this job

Commission on sales

Benefits program

Sales incentives

Job summary

Wesco is seeking an Inside Sales Representative to engage with existing customers, drive order growth, and upsell electrical products and services. You will collaborate with outside sales to meet targets, maintain orders, and provide proactive product support to diverse construction customers.

You will manage quotations, review backorders, and identify continuous improvements in processes while working in a team environment. Expect a base salary with commission and a benefits program.

Qualifications

• Electrical knowledge preferred
• High School Degree or Equivalent required; Bachelor’s degree preferred
• Requires knowledge and experience in sales and sales administration; 2-4 years of production-ready contribution
• Familiar with Microsoft Office, and ability to perform basic computer skills
• Ability to perform multiple tasks simultaneously
• Working in team environment
• Clear verbal and written communication
• Attention to detail
• Ability to prospect and market concepts to existing and potentially new accounts
• Ability to work independently with general supervision
• Ability to travel 0% - 25%
• Role includes commission in addition to base salary with earnings tied to sales performance

Responsibilities

• Drive sales growth by providing expert product support and solutions for electrical contractors and construction customers
• Obtains orders through email and telephone calls, verifies items and enters orders
• Increases orders by suggesting related items and reviewing buying history
• Owns and develops opportunities from marketing, outside sales, and national accounts
• Identifies ways for continuous improvement of processes
• Prepares, generates, and follows up on quotations to secure orders
• Reviews open customer order reports and takes action on open items
• Maintains distribution system backorder and expediting reports and customer notices
• Reports industry trends, competitive pricing and customer feedback to management

Skills

Electrical knowledge

Sales experience

Multitasking

Teamwork

Communication skills

Attention to detail

Independence

Prospecting

Education

High School Diploma or Equivalent

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Job Description

As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met.

Job Description

As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met.

Responsibilities

• Drive sales growth by providing expert product support and solutions for electrical contractors and industrial, residential, and commercial construction customers, leveraging strong knowledge of the electrical products and services offered by Wesco.
• Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
• Increases orders by suggesting related items, explaining features, and checks customer’s buying history.
• Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
• Identifies ways for continuous improvement of processes.
• Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
• Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date.
• Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.
• Reports industry trends, competitive pricing and customer feedback to management.

Qualifications

• Electrical knowledge preferred
• High School Degree or Equivalent required;Bachelors’ degree preferred
• Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years)
• Familiar with Microsoft Office, and ability to perform basic computer skills
• Ability to perform multiple tasks simultaneously
• Working in team environment
• Communicate clearly, both verbally and in written form
• Attention to detail
• Ability to prospect and market concepts to existing and potentially new accounts
• Take action and solve a range of problems that may be difficult but are not typically complex
• Identify and define problems and possible solutions independently; chooses among existing solutions
• Ability to work independently with general supervision
• Ability to travel 0% - 25%
• This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.**

Compensation Details

$29.99 - $37.49 Per Hour This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan,subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. In addition, Wesco offers abenefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here .

About The Team

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive. Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company.

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.