Repair Planner/Collision Estimator

Capital Automotive Group; Regina; On-site; CAD 65,000 - 95,000; Full time

Benefits offered by this job

Flexible schedule

Health & dental benefits

Employee discounts

RRSP deductions

Training & career growth

Maternity leave top-up

Job summary

Universal Collision Center Inc. in Regina is seeking a permanent, full-time Repair Planner/Collision Estimator. You will perform teardowns, prepare repair plans and cost estimates with Mitchell, Audatex, or CCC ONE per SGI specs, and process claims via SGI e-Claims.

You’ll guide customers through the claims process, coordinate with parts, and ensure repairs meet ADAS and safety standards. You will join Capital Automotive Group’s network, benefiting from ongoing training, support, and a

Qualifications

• 2–3 years as a Collision Estimator or Repair Planner in a body shop.
• Experience with SGI claim processing and estimating systems.
• Valid driver's license with clean record.

Responsibilities

• Perform detailed teardowns and blueprinting with body techs to identify damage.
• Create repair plans and cost estimates per OEM and SGI specs using Mitchell/Audatex/CCC ONE.
• Process insurance claims, prepare direct-estimating files, and submit supplements with photos via SGI e-Claims.
• Be main contact for customers, explaining repair plans and updates.
• Coordinate with parts to order OEM parts and keep production moving.
• Align plans with modern vehicle tech including ADAS calibrations.
• Conduct pre-repair check-ins and final quality inspections for proper operation.

Skills

Communication

Interpersonal skills

Organizational skills

Education

I-CAR Platinum or Red Seal certification

Tools

Mitchell

Audatex

CCC ONE

Job description

Company: Universal Collision Center Inc. Universal Collision Centre in Regina has a permanent full time position open for a Repair Planner/Collision Estimator! At Universal, we don't just fix vehicles, we build careers.

What's In It for You (The Capital Advantage)

• Financial Stability: Competitive pay plans that are reviewed regularly.
• True Work/Life Balance: Paid flex time and predictable scheduling so you can actually enjoy your time off.
• Health & Wellness: Comprehensive medical and dental benefits, Short-Term and Long-Term disability, a Health Spending Account, plus an Employee Family Assistance Program.
• Incredible Perks: Employee discounts on vehicle purchases, parts, and servicing, corporate cell phone plan rates, years of service recognition gifts, and more!
• Investment in Your Future: Optional RRSP deductions - because long-term matters, too.
• Career Velocity: You'll get ongoing training and opportunities to grow your career across our Western Canadian network.
• Family First: A maternity leave top-up program and paid bereavement time so you can prioritize what matters most.

Key Responsibilities

• Execute detailed vehicle teardowns and blueprinting alongside body technicians to identify all primary, secondary, and hidden damage.
• Prepare accurate repair plans and cost estimates using Mitchell, Audatex, or CCC ONE software in strict accordance with OEM guidelines and SGI specifications.
• Process insurance claims, prepare direct-estimating files, and submit supplement requests and photo documentation directly through SGI e-Claims platforms.
• Serve as the main point of contact for customers, walking them through the Saskatchewan claims process, detailing repair plans, and providing regular updates.
• Coordinate with the parts department to ensure accurate OEM parts ordering, track deliveries, and keep production moving without unnecessary delays.
• Align repair plans with modern vehicle requirements, including structural calibrations and ADAS scanning procedures.
• Perform pre-repair check-ins and rigorous final quality inspections to ensure full dimensional accuracy and proper vehicle operation upon delivery.
• Maintain full compliance with Trade Safety Awareness guidelines and internal quality standards across all repair operations.

Qualifications

• Minimum 2-3 years experience as a Collision Estimator or Repair Planner in a body shop environment (SGI-accredited facility experience preferred).
• Solid working knowledge of estimating systems (Mitchell, Audatex, CCC ONE) and SGI claim processing procedures.
• Deep understanding of modern vehicle construction, structural repair, refinishing, and ADAS calibration standards.
• Unrestricted driver's license with a clean driving record.
• Excellent communication, interpersonal, and organizational skills.
• Exceptional customer service skills.
• Advanced decision making and problem solving abilities.
• Ability to prioritize and maintain professionalism during high volume periods.
• Self driven to work independently with the ability to work effectively and collaboratively in a team environment.
• I-CAR Platinum or Red Seal Journeyperson certification considered a strong asset.

At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization. Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location. Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process. There is one clear answer on how we’ve become a leading provider in the automotive industry. It is the people at Capital Automotive Group who make us who we are. They come from a variety of professional backgrounds, at all career levels from the most junior to the most senior. If you share our commitment to doing what’s best for our customers, enjoy working in teams and hold yourself to the highest ethical standards, you will fit right in.