Remote Scrum Master — ServiceNow CSA Expert

Avanciers Inc.; Canada; Remote; CAD 90,000 - 120,000; Full time

Job summary

A leading consultancy firm is seeking a skilled Scrum Master with a ServiceNow Certified System Administrator (CSA) certification for a remote role in Canada. The ideal candidate will leverage deep Agile/Scrum framework knowledge to coordinate Agile ceremonies, coach teams, and support ServiceNow initiatives. Candidates must have 8-10 years of experience in Agile environments and be proficient with Agile tools like JIRA and Azure DevOps. This full-time position aims to enhance delivery efficiency and collaboration within cross-functional teams.

Qualifications

• 8-10 years of experience working as a Scrum Master in Agile environments.
• Strong understanding of the ServiceNow platform and system administration fundamentals.
• Hands-on experience using Agile tools.

Responsibilities

• Facilitate Agile ceremonies across multiple cross-functional teams.
• Coach teams on Agile/Scrum principles to improve delivery efficiency.
• Partner with Product Owners to maintain a well-prioritized Product Backlog.
• Support ServiceNow teams in implementing platform enhancements.

Skills

Agile/Scrum frameworks

ServiceNow platform

Excellent communication

Team collaboration

Conflict resolution

Stakeholder management

Education

ServiceNow Certified System Administrator (CSA)

Tools

JIRA

Azure DevOps

Rally

ServiceNow Agile module

Job description

A leading consultancy firm is seeking a skilled Scrum Master with a ServiceNow Certified System Administrator (CSA) certification for a remote role in Canada. The ideal candidate will leverage deep Agile/Scrum framework knowledge to coordinate Agile ceremonies, coach teams, and support ServiceNow initiatives. Candidates must have 8-10 years of experience in Agile environments and be proficient with Agile tools like JIRA and Azure DevOps. This full-time position aims to enhance delivery efficiency and collaboration within cross-functional teams.