Remote Salesforce Solutions Engineer to Drive Pre-Sales

tractionrec; Vancouver; Remote; CAD 142,000 - 156,000; Full time

Job summary

Traction Rec is seeking a Solution Engineer to support pre-sales and customer engagements, mapping Salesforce and Traction Rec solutions to client needs, guiding the sales cycle, and setting up customers for long-term success. You will work cross-functionally with product, services, support, sales and engagement teams to enable customer success.

In this role you will lead discovery, deliver demos and proofs of concept, and collaborate on tailored technical and business solutions while traveling

Qualifications

• 3+ years of experience creating solutions on the Salesforce.com platform.
• Strong business acumen with client operations and SaaS knowledge.
• Experience partnering with stakeholders to map requirements to technology solutions.
• Experience teaching or demonstrating the impact of technology to business stakeholders; presales/Sales Engineer background with customer interaction.
• Salesforce certifications such as Admin, Nonprofit Cloud, App Builder, Experience Cloud preferred.
• Ability to build relationships and drive conversations with C-level executives and staff.
• Excellent time management and multi-tasking ability.
• Solution-oriented mindset with independent decision making.
• Project or program management experience is a plus.
• Bonus points for nonprofit/community center experience.

Responsibilities

• Lead discovery sessions to uncover customer goals and challenges related to digital transformation.
• Collaborate with clients to identify needs, diagnose issues, and develop tailored technical and business solutions.
• Design solutions that align with client objectives, leveraging business and technical expertise.
• Define technical requirements and scope for prospective clients during the sales process.
• Craft and deliver high-impact demos, proofs of concept, and solution presentations.
• Support the creation of RFP/RFI’s and statements of work (SOWs).
• Partner with sales, engagement teams, and cross-functional stakeholders to drive client success.
• Act as a trusted advisor to clients, guiding adoption and growth on our platform.
• Serve as SME for presales and system migration projects.
• Enhance presales processes by simplifying and standardizing for scalability.
• Engage with stakeholders at all levels, including C-suite, to articulate solution benefits.
• Travel to clients and events in Canada and US as required.

Tools

Salesforce Admin Certification

Nonprofit Cloud Consultant

App Builder

Experience Cloud Consultant

AgentForce Specialist

Job description

Traction Rec is seeking a Solution Engineer to support pre-sales and customer engagements, mapping Salesforce and Traction Rec solutions to client needs, guiding the sales cycle, and setting up customers for long-term success. You will work cross-functionally with product, services, support, sales and engagement teams to enable customer success.

In this role you will lead discovery, deliver demos and proofs of concept, and collaborate on tailored technical and business solutions while traveling