Remote Sales Operations Leader

Luminultra; Fredericton; Hybrid; CAD 90,000 - 105,000; Full time

Benefits offered by this job

Paid time off

RRSP/401k matching

Performance bonuses

Health & wellness benefits

Mental health resources

Job summary

Luminultra is hiring a Sales Operations Manager to optimize processes, data, and commercial support across the sales organization. You will work at the intersection of Sales, systems, analytics, and process improvement to improve execution and business performance.

You will partner with Sales leadership, build dashboards, publish SOPs, and drive continuous improvement, with emphasis on data quality and scalable processes.

Qualifications

• 5+ years of experience in Sales Operations, Commercial Leadership, Business Analytics, or a related field.
• Bachelor's degree in Business, Finance, Marketing, Operations, Science, Engineering, or a related field is preferred; equivalent experience will be considered.
• Experience supporting a B2B sales organization, ideally within a complex, technical, industrial, manufacturing, technology, or recurring‑revenue environment.
• Experience driving sales effectiveness through Salesforce and Power BI, including reporting, data quality, system adoption, and process improvement.
• Strong analytical and problem‑solving skills, with the ability to translate complex data into clear, actionable business recommendations.
• Strong project and change management skills, with the ability to lead initiatives from identifying an opportunity through implementation.
• Excellent communication and collaboration skills, with the ability to influence stakeholders across multiple levels and functions.
• Highly organized and detail‑oriented, with a strong commitment to data accuracy, process discipline, and continuous improvement.

Responsibilities

• Partnering with Sales leadership on pipeline management, forecasting, KPIs, and sales performance; driving sales effectiveness, operational efficiency, and continuous improvement across the sales organization.
• Building and maintaining Sales Resources such as dashboards, reports, and analytics using Salesforce, Power BI, Excel and other systems as needed.
• Creating and publishing Standard Operating Procedures (SOPs) related to commercial functions, such as contract management, sales training, and pricing policy.
• Identifying opportunities across the sales funnel to improve conversion, deal velocity, and efficiency.
• Coordinating sales new hire onboarding and training across systems, processes, and commercial best practices.
• Leading strategic and continuous improvement initiatives that strengthen scalability, data quality, and operational effectiveness.

Skills

Sales operations

Commercial leadership

Business analytics

B2B sales support

Data-driven decision making

Education

Bachelor's degree in Business/Finance/Marketing/Operations/Science/Engineering

Tools

Salesforce

Power BI

Excel

Job description

Luminultra is hiring a Sales Operations Manager to optimize processes, data, and commercial support across the sales organization. You will work at the intersection of Sales, systems, analytics, and process improvement to improve execution and business performance.

You will partner with Sales leadership, build dashboards, publish SOPs, and drive continuous improvement, with emphasis on data quality and scalable processes.