Remote Personal Lines Account Manager - Growth & Client Service

JobsMedia.io; Toronto; Hybrid; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Work From Home after training

Competitive compensation with benefits

Generous commission on new business/RE

Job summary

Hello World Recruitment in Toronto is seeking a Personal Lines Account Manager for a fast-growing brokerage. You will manage a personal lines book, service clients, and help grow the portfolio with a focus on renewals and new business.

The role offers a pathway to work from home after completing training, with a competitive compensation package including benefits and commission. A collaborative team and strong carrier relationships are emphasized.

Qualifications

• Minimum 3–5 years of experience in personal insurance account management.
• R.I.B.O. license required.
• Powerbroker proficiency is an asset.
• Strong knowledge of insurance carriers and portals.
• Excellent interpersonal, communication, and organizational skills.
• Proficient in MS Outlook, Excel, and Word.

Responsibilities

• Client Service & Support: Respond quickly and professionally to telephone, email, and fax inquiries while ensuring the highest level of service.
• Account Management: Review renewals, provide quotes, and remarket policies as necessary to keep the portfolio competitive.
• Cross-Selling & Up-Selling: Identify and act on opportunities to cross-sell and up-sell products to maximize account growth.
• Claims & Endorsements: Handle endorsements, renewals, and claims, ensuring all necessary documentation is processed through EPIC and company portals.

Skills

R.I.B.O. license

Interpersonal skills

Communication skills

Organizational skills

MS Outlook

Excel

Word

Tools

Powerbroker

Job description

Hello World Recruitment in Toronto is seeking a Personal Lines Account Manager for a fast-growing brokerage. You will manage a personal lines book, service clients, and help grow the portfolio with a focus on renewals and new business.

The role offers a pathway to work from home after completing training, with a competitive compensation package including benefits and commission. A collaborative team and strong carrier relationships are emphasized.