A leading insurance firm seeks a motivated Personal Lines Account Manager to work from home or in Calgary, AB. You will handle inbound leads and provide tailored insurance solutions while demonstrating exceptional customer service skills. A RIBO license, strong communication skills, and proficiency in CRM software are essential. The role offers a competitive rewards package with career development support.
Qualifications
Ability to handle customer inquiries promptly and effectively.
Experience in a fast-paced environment with multitasking.
Proficiency in CRM software and marketing tools is a bonus.
Responsibilities
Manage inbound leads and customer inquiries while working from home.
Provide tailored insurance options to customers.
Cross-sell and up-sell other insurance products.
Conduct file reviews for underwriting quality.
Skills
Customer service skills
Communication skills
Time management
Bilingual (French and English)
Education
RIBO license or equivalent
Tools
Salesforce
Microsoft Office
Job description
A leading insurance firm seeks a motivated Personal Lines Account Manager to work from home or in Calgary, AB. You will handle inbound leads and provide tailored insurance solutions while demonstrating exceptional customer service skills. A RIBO license, strong communication skills, and proficiency in CRM software are essential. The role offers a competitive rewards package with career development support.