Remote Customer Service - $19.79 per hour

TSC; Red Deer; Remote; Full time

Job summary

A leading company is seeking dedicated English Sales and Service Associates to work from home. This role involves providing exceptional customer service, investigating order concerns, and maintaining a positive brand image. Flexible hours and paid training are offered, with no maximum limit on weekly hours based on availability.

Benefits

Flexible hours

Paid training

Work from home

No maximum limit of hours

Qualifications

• Must have problem solving skills, patience, and clear communication.
• Ability to work a minimum of 20 hours per week is required.
• Pass the background check.

Responsibilities

• Respond to customer inquiries via email and phone.
• Investigate order concerns and find solutions.
• Adhere to performance metrics such as average handle time.

Skills

Problem solving

Patience

Attentiveness

Clear communication

Persuasion

Positive language

Product knowledge

Reading customers

Closing ability

Job description

Today's Shopping Choice is seeking dedicated, experienced English Sales and Service Associates to work from home. The English Sales and Service Gig is responsible for responding to and providing best-in-class customer service from inquiries received from retailers and customers via email and phone.

You will investigate order concerns, find solutions that balance the needs of the business and customers, update information and reports. The successful candidate must adhere to metrics such as :

• average handle time, productivity, and quality
• maintain a positive brand image for Today's Shopping Choice products while interacting with customers

BENEFITS

• Earn $19.79 CAD per hour¹
• This Gig is worked from the comfort of your own home
• Build your own schedule with flexible hours from 7 : 00am to 2 : 00am EST; 7 days a week²
• Paid training³
• No maximum limit of hours you can work per week (based on availability)

REQUIREMENTS

• The English Sales and Service position requires you to have problem solving skills, patience, attentiveness, clear communication skills, persuasion skills, positive language, product knowledge, reading customers and closing ability
• Pass the background check
• Must work a minimum of 20 hours per week