Remote Customer Service - $19.79 per hour

TSC; City of Lloydminster; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading company is seeking dedicated English Sales and Service Associates to work from home. The role involves providing best-in-class customer service, addressing inquiries from retailers and customers, and maintaining a positive brand image. Flexible hours and paid training are offered, making it an ideal opportunity for those looking to balance work and personal commitments.

Benefits

Flexible hours

Paid training

No maximum limit of hours

Qualifications

• Must work a minimum of 20 hours per week.
• Pass a background check.

Responsibilities

• Respond to customer inquiries via email and phone.
• Investigate order concerns and find solutions.
• Maintain metrics such as average handle time and productivity.

Skills

Problem-solving skills

Patience

Attentiveness

Clear communication skills

Persuasion skills

Positive language

Product knowledge

Reading customers

Closing ability

Job description

Today's Shopping Choice is seeking dedicated, experienced English Sales and Service Associates to work from home. The English Sales and Service Gig is responsible for responding to and providing best-in-class customer service from inquiries received from retailers and customers via email and phone.

You will investigate order concerns, find solutions that balance the needs of the business and customers, update information and reports. The successful candidate must adhere to metrics such as:

1. average handle time, productivity, and quality
2. maintain a positive brand image for Today's Shopping Choice products while interacting with customers

BENEFITS

• Earn $19.79 CAD per hour
• This gig is performed from the comfort of your own home
• Build your own schedule with flexible hours from 7:00 am to 2:00 am EST, 7 days a week
• Paid training
• No maximum limit of hours you can work per week (based on availability)

REQUIREMENTS

• The position requires problem-solving skills, patience, attentiveness, clear communication skills, persuasion skills, positive language, product knowledge, reading customers, and closing ability
• Pass a background check
• Work a minimum of 20 hours per week