Remote Consumer Research Participant

gl; Windsor; Remote; CAD 68,000 - 84,000; Full time

Benefits offered by this job

Remote work

Paid training

Flexible schedule

Weekend availability

Job summary

gl is seeking a Customer Experience professional to join our remote Canada team. This full-time role offers a base salary of CA$76,000 per year and a flexible schedule, with a minimum of 25 hours per week and weekend availability.

You will work from home across a schedule that spans early mornings to evenings (MST) and participate in paid training to ensure a smooth onboarding and ongoing success in providing high-quality customer experiences.

Qualifications

• 1+ year of customer-facing experience is required.
• Strong problem-solving skills and a passion for innovation.
• Willingness to learn and adapt to new technologies.
• Ability to meet performance objectives and productivity targets.
• Comfortable with change and growth opportunities.

Skills

Customer-facing experience

Problem-solving

Adaptability

Continuous learning

Performance-oriented

Job description

Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it this way - when the person you care about most in the world reaches out to us for support, what type of experience do you want them to have? Bingo.That’s what our team strives to create for every customer. Yes we’re part of a financial institution, but on this team we create value through interactions, not transactions.

CA$76,000.00 yearly

Remote

Full-time

Earn $21.50 CAD per hour¹

Work from the comfort of your home

You must be able to work minimum of 25 hours per week. Minimum 6 hours requirement on at least 1 weekend day (Sat and/or Sun)

Set your own flexible schedule between Monday to Sunday (Including Holidays) 7am-8pm MST²

Training is paid (Must be on Video for the entire duration of Training - 2 days and must attend all training and nesting schedule in order to pass training)

Experience & Skills Requirements:

• 1+ year of customer-facing experience
• Strong problem-solving skills and a passion for innovation
• Eagerness to learn and adapt to new technologies
• Ability to meet performance objectives and productivity targets
• Comfortable with change and excited about growth opportunities