Remote Consumer Insights Research Associate

gl; Labrador City; Remote; CAD 29,000 - 30,000; Part time

Benefits offered by this job

Paid training

Remote work from home

Flexible scheduling

Job summary

Neo's Customer Experience team works in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience. You will help craft interactions that leave customers feeling supported and confident, not rushed or ignored.

This remote, part-time role from Canada offers paid training, flexible scheduling, and a required minimum of 25 hours per week with weekend coverage.

Qualifications

• 1+ year of customer-facing experience.
• Strong problem-solving skills and a passion for innovation.
• Eagerness to learn and adapt to new technologies.
• Ability to meet performance objectives and productivity targets.
• Comfortable with change and excited about growth opportunities.

Responsibilities

• Deliver exceptional customer interactions to improve experiences.
• Support customers remotely with clarity and empathy.
• Adapt to evolving systems and processes while meeting targets.

Job description

Neo's Customer Experience team works in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience. You will help craft interactions that leave customers feeling supported and confident, not rushed or ignored.

This remote, part-time role from Canada offers paid training, flexible scheduling, and a required minimum of 25 hours per week with weekend coverage.