Remote Community Liaison & Participant Engagement Lead

TSMG Holding; Kitchener; On-site; CAD 42,000 - 66,000; Part time

Job summary

TSMG Holding in Canada is seeking a proactive Point of Contact Coordinator to build relationships with local communities, recruit participant groups, and coordinate project activities across partner organizations.

You will manage communications, explain the project scope and compensation to participants, schedule recruitment sessions, and serve as the main link between participants and the TSMG operations team, ensuring smooth onboarding and engagement.

Qualifications

• Excellent communication and interpersonal skills.
• Comfortable reaching out to businesses, organizations, and groups.
• Strong organizational and time management skills.
• Ability to coordinate multiple participants and schedules.
• Proficient with email, spreadsheets, messaging apps, and online meeting tools.
• Basic English communication skills; local language proficiency valued.

Responsibilities

• Identify and contact local businesses, organizations, educational institutions, community groups, and other potential participant sources.
• Build and maintain relationships with community leaders and business representatives.
• Recruit groups of participants who meet the project requirements.
• Explain the project scope, participation process, compensation, and expectations to potential participants.
• Coordinate participant schedules and ensure recording sessions are properly organized.
• Act as the main point of contact between participants and the TSMG operations team.
• Track participant progress and maintain accurate recruitment and attendance records.
• Help resolve participant questions or logistical issues throughout the project.
• Ensure all participants receive and complete onboarding information and documentation.
• Support participant retention by maintaining regular communication and engagement.
• Report recruitment progress and project updates to the TSMG team.

Skills

Communication skills

Interpersonal skills

Time management

Organizational skills

Networking

Independent worker

English (basic)

Tools

Email

Spreadsheets

Messaging apps

Online meeting tools

Job description

TSMG Holding in Canada is seeking a proactive Point of Contact Coordinator to build relationships with local communities, recruit participant groups, and coordinate project activities across partner organizations.

You will manage communications, explain the project scope and compensation to participants, schedule recruitment sessions, and serve as the main link between participants and the TSMG operations team, ensuring smooth onboarding and engagement.