Remote Client Service Associate

AO Globe Life - Nzube Justin Ejifugha; Vancouver; Remote; CAD 35,000 - 55,000; Full time

Job summary

Ein innovatives Unternehmen sucht motivierte und kundenorientierte Personen für die Rolle des Remote Client Service Associate. In dieser spannenden Position bieten Sie Unterstützung und Lösungen für Kundenanfragen und sorgen dafür, dass unsere Kunden positive Erfahrungen mit unseren Dienstleistungen haben. Sie arbeiten flexibel von zu Hause aus und profitieren von einem umfassenden Schulungsprogramm sowie einem positiven Teamumfeld. Wenn Sie eine Leidenschaft für Kundenservice haben und in einem dynamischen Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Flexible Arbeitszeiten

Gesundheits-, Zahn- und Sehversicherung

Umfassende Schulung

Möglichkeiten zur beruflichen Weiterentwicklung

Positives Teamumfeld

Qualifications

• Erfahrung im Kundenservice oder verwandtem Bereich ist hilfreich, aber nicht erforderlich.
• Bereitschaft, die erforderliche HLLQP-Lizenz zu erwerben.

Responsibilities

• Verbindung mit Kunden über verschiedene Online-Kanäle zur Unterstützung ihrer Bedürfnisse.
• Klare Erklärung der Produkte und Dienstleistungen von AO Globe Life.

Skills

Kundenkommunikation

Organisationsfähigkeiten

Online-Tools

Kundenservice

Education

HLLQP-Lizenz

Tools

Computer

Job description

AO Globe Life is seeking enthusiastic and client-focused individuals to join our growing team as Remote Client Service Associates. If you enjoy helping people, have strong communication skills, and are looking for a flexible work-from-home opportunity, we want to hear from you!

At AO Globe Life, we are dedicated to providing excellent service and support to our clients. As a Remote Client Service Associate, you will be a key point of contact, ensuring our customers have positive and helpful experiences with AO Globe Life's products and services.

What You Will Do:

• Connect with customers through various online channels (e.g., phone, email, chat) to understand their needs and provide assistance.
• Clearly explain our products and services and how they can benefit our customers.
• Guide customers through processes, answer their questions, and resolve any issues they may encounter.
• Build positive and helpful relationships with our customers.
• Work with other team members to ensure customers receive the best possible support.
• Keep accurate records of customer interactions and solutions provided in our system.
• Stay informed about AO Globe Life's offerings and any changes.
• Work towards achieving goals for client satisfaction and efficient support.

What We Are Looking For:

• You communicate clearly and effectively with people.
• You are organized, can work independently, and are motivated to provide excellent service while working remotely.
• Experience in customer service or a related field is helpful but not required.
• You are comfortable using computers and online tools for communication and record-keeping.
• You are willing to obtain the required HLLQP License; support will be provided.
• You are legally allowed to work in Canada.

What We Offer:

• The chance to work from the comfort of your home, anywhere in Canada, with a flexible schedule.
• Competitive pay and a comprehensive benefits package, including health, dental, and vision coverage.
• Thorough training and ongoing support from experienced team members to help you succeed.
• A positive and collaborative virtual team environment.
• Opportunities for growth and advancement within AO Globe Life.
• Chances to connect with colleagues online and develop your professional skills.

Ready to Make a Difference for AO Globe Life Clients?

If you are a motivated and client-oriented individual looking for a rewarding work-from-home career with a reputable company, we encourage you to apply for the Remote Client Service Associate position at AO Globe Life.

Please submit your resume and a brief cover letter explaining why you are a great fit for our team. We look forward to learning more about you!