Remote Client Service Associate

AO Globe Life - Nzube Justin Ejifugha; Calgary; Remote; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking motivated individuals to join their remote team as Client Service Associates. This role offers the flexibility to work from home while providing exceptional support to clients. You'll connect with customers through various online channels, helping them understand products and resolve issues. With a focus on client satisfaction, you'll have the opportunity to grow within a positive and collaborative environment. If you have strong communication skills and a passion for helping others, this position could be the perfect fit for you!

Benefits

Flexible Schedule

Health Coverage

Dental Coverage

Vision Coverage

Ongoing Training

Supportive Team Environment

Opportunities for Growth

Qualifications

• Strong communication skills to assist clients effectively.
• Ability to work independently and stay organized.

Responsibilities

• Connect with customers via phone, email, and chat.
• Guide customers through processes and resolve issues.
• Maintain accurate records of customer interactions.

Skills

Communication Skills

Customer Service

Organizational Skills

Computer Proficiency

Education

High School Diploma

Tools

Online Communication Tools

Job description

AO Globe Life is seeking enthusiastic and client-focused individuals to join our growing team as Remote Client Service Associates. If you enjoy helping people, have strong communication skills, and are looking for a flexible work-from-home opportunity, we want to hear from you!

At AO Globe Life, we are dedicated to providing excellent service and support to our clients. As a Remote Client Service Associate, you will be a key point of contact, ensuring our customers have positive and helpful experiences with AO Globe Life's products and services.

What You Will Do:

• Connect with customers through various online channels (e.g., phone, email, chat) to understand their needs and provide assistance.
• Clearly explain our products and services and how they can benefit our customers.
• Guide customers through processes, answer their questions, and resolve any issues they may encounter.
• Build positive and helpful relationships with our customers.
• Work with other team members to ensure customers receive the best possible support.
• Keep accurate records of customer interactions and solutions provided in our system.
• Stay informed about AO Globe Life's offerings and any changes.
• Work towards achieving goals for client satisfaction and efficient support.

What We Are Looking For:

• You communicate clearly and effectively with people.
• You are organized, can work independently, and are motivated to provide excellent service while working remotely.
• Experience in customer service or a related field is helpful but not required.
• You are comfortable using computers and online tools for communication and record-keeping.
• You are willing to obtain the required HLLQP License; support will be provided.
• You are legally allowed to work in Canada.

What We Offer:

• The chance to work from the comfort of your home, anywhere in Canada, with a flexible schedule.
• Competitive pay and a comprehensive benefits package, including health, dental, and vision coverage.
• Thorough training and ongoing support from experienced team members to help you succeed.
• A positive and collaborative virtual team environment.
• Opportunities for growth and advancement within AO Globe Life.
• Chances to connect with colleagues online and develop your professional skills.

Ready to Make a Difference for AO Globe Life Clients?

If you are a motivated and client-oriented individual looking for a rewarding work-from-home career with a reputable company, we encourage you to apply for the Remote Client Service Associate position at AO Globe Life.

Please submit your resume and a brief cover letter explaining why you are a great fit for our team. We look forward to learning more about you!