Remote Bilingual Inside Sales Rep (Fr/En) - Growth & Bonuses

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider based in Canada offers a dynamic role requiring inbound and outbound customer support. The ideal candidate must be fluent in both French and English and have at least one year of proven sales experience. Responsibilities include closing sales, enhancing customer retention, and maintaining accurate records. The position offers a competitive hourly wage plus bonuses, comprehensive benefits, and flexible work-from-home options.

Benefits

Comprehensive benefits package

Performance-based bonuses

Paid training and mentorship programs

Qualifications

• Minimum of 1 year of proven sales experience, including meeting quotas and commission-based sales.
• Strong understanding of the sales process, customer relationship management, and negotiation techniques.
• Ability to work in a quiet, distraction-free environment at home.

Responsibilities

• Provide inbound and outbound customer support using a call flow guide.
• Close sales, engage in prospecting, negotiation, and utilize B2B and B2C skills.
• Build client relationships and find new ways to enhance customer retention.
• Maintain meticulous attention to detail when selling products and services.
• Track, document, and retrieve information in databases to ensure accurate records.

Skills

Fluent in both French and English

Proven sales experience

Strong understanding of sales processes

Ability to work in a quiet home environment

Education

High school diploma or GED

Tools

PC

Job description

A leading customer service provider based in Canada offers a dynamic role requiring inbound and outbound customer support. The ideal candidate must be fluent in both French and English and have at least one year of proven sales experience. Responsibilities include closing sales, enhancing customer retention, and maintaining accurate records. The position offers a competitive hourly wage plus bonuses, comprehensive benefits, and flexible work-from-home options.