Remote Benefits Specialist

Spade Recruiting; Toronto; Remote; CAD 40,000 - 60,000; Full time

Job summary

A leading company is seeking enthusiastic, self-driven individuals for a client service position. The role involves assisting clients, managing inquiries, and providing product knowledge. Candidates will work closely with management to stay updated on products and policies.

Responsibilities

• Distribute benefit enrollment materials and determine eligibility.
• Dispatch incoming customer phone calls.
• Respond to client requests for coverages.

Job description

We’re looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day, providing outstanding service and product knowledge.

Duties :

1. Distribute all benefit enrollment materials and determine eligibility.
2. Dispatch incoming customer phone calls.
3. Accept customer calls and return customer inquiries.
4. Respond to client requests for coverages while representing their best interests.
5. Create and explain individualized policies via our Needs Analysis system.
6. Work and learn from management teams to stay up to date on new products, services, and policies.