Remote Benefits Specialist

Spade Recruiting; Halifax; Remote; CAD 35,000 - 50,000; Full time

Job summary

A leading company in client services is seeking enthusiastic individuals for a remote customer service role. The position includes duties such as handling customer inquiries, managing benefit enrollment materials, and providing personalized service. Full training is offered, along with competitive compensation and career advancement opportunities.

Benefits

Full training provided

100% work from home

Competitive compensation

Paid weekly along with earned bonuses

Career advancement opportunities

Full benefits after 3 months

Values a healthy work-life balance

Qualifications

• Enthusiastic and self-driven individual.
• Ability to manage customer inquiries effectively.

Responsibilities

• Distribute benefit enrollment materials and determine eligibility.
• Manage incoming customer service calls.
• Create and explain individualized policies.

Skills

Customer service

Communication

Problem-solving

Job description

We’re looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day, providing outstanding service and product knowledge.

Duties :

• Distribute all benefit enrollment materials and determine eligibility.
• Handle incoming customer service calls.
• Dispatch incoming customer phone calls.
• Accept customer calls and return customer inquiries.
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Job Benefits :

• Full training provided.
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance.