Remote Customer Service Specialist – Full Training & Benefits

Spade Recruiting; Ajax; Remote; CAD 35,000 - 45,000; Full time

Job summary

A leading company in client servicing seeks a Customer Service Specialist in Ajax, Ontario. The role involves assisting clients with service queries, distributing benefit materials, and creating individualized policies. They offer full training, competitive remuneration, and a work-from-home setup, promoting a healthy work-life balance.

Benefits

Full training provided

100% work from home

Competitive compensation

Paid weekly with bonuses

Full benefits after 3 months

Promotes a healthy work-life balance

Qualifications

• Enthusiastic and self-driven individual.
• Ability to assist clients effectively.

Responsibilities

• Distributes benefit enrollment materials and determines eligibility.
• Dispatches incoming customer phone calls and responds to requests.
• Creates and explains individualized policies via Needs Analysis system.

Job description

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providingoutstanding service and product knowledge.

Duties :

• Distributes all benefit enrollment materials and determines eligibility.
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Job Benefits :

• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Full benefits after 3 months.
• Values a healthy work-life balance

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Customer Service Specialist • Ajax, Ontario

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