Relief Circulation Clerk 2 - Orillia Public Library

Orillia; Central Ontario; Hybrid; CAD 42,000 - 52,000; Part time

Job summary

Orillia Public Library is seeking a customer-service oriented individual for a one-year relief position in the Circulation Department. This on-call role will include weekend hours and is renewable upon completion.

Responsibilities include signing out materials, handling fines, assisting with self-checkout, answering patron questions, issuing memberships, operating the sorter, and performing opening/closing tasks. A safe, welcoming environment is essential.

Qualifications

• Grade 12 or equivalent; college diploma or university degree preferred.
• Experience working in a public library strongly preferred.
• Experience providing front-line service to the general public with tact and empathy.
• Self-directed; able to work with minimal supervision
• Demonstrated exceptional customer service skills (in person and via telephone) in a fast-paced setting
• Quick to learn; ability to work with frequent interruptions; good attention to detail
• Ability to work both independently and as part of a team
• Excellent literacy, numeracy, and keyboarding skills
• Moderate activity; standing, lifting up to 40lbs, bending/reaching, long periods of screen time
• Successful applicant must supply a current Vulnerable Sector Screening as a condition of employment

Responsibilities

• Sign out materials; place and track reserves; collect fines and charges; assist with self-checkout.
• Handle patron inquiries and concerns in person and via telephone.
• Issue and renew library memberships.
• Operate and monitor automated sorter; examine and route library materials.
• Perform library opening and closing tasks.
• Maintain an orderly, safe, and secure environment for library users and staff.

Skills

Customer service

Self-directed

Teamwork

Attention to detail

Communication

Education

Grade 12 or equivalent

College diploma or university degree preferred

Job description

Relief Circulation Clerk 2 - Orillia Public Library

Orillia Public Library

Position Summary: The Orillia Public Library seeks a customer-service oriented individual for a one-year contract relief position in the Circulation Department. This position is for on-call releif shifts and will include some regularly scheduled weekend hours. Contract is renewable upon completion.

• Sign out materials; place and track reserves; collect fines and charges; assist with self-checkout.
• Handle patron inquiries and concerns in person and via telephone.
• Issue and renew library memberships.
• Operate and monitor automated sorter; examine and route library materials.
• Perform library opening and closing tasks.
• Maintain an orderly, safe, and secure environment for library users and staff.

Qualifications/Requirements

• G rade 12 or equivalent required; college diploma or university degree preferred.
• Experience working in a public library strongly preferred.
• Experience providing front-line service to thegeneral public strongly preferred; demonstrated ability to serve a diverse population with tact and empathy.
• Self-directed; able to work with minimal supervision
• Demonstrated exceptional customer service skills (in person and via telephone) in a fast-paced setting
• Quick to learn; ability to work with frequent interruptions; good attention to detail
• Ability to work both independently and as part of a team
• Excellent literacy, numeracy, and keyboarding skills
• Moderate activity; involves standing, lifting up to 40lbs, bending/reaching, long period of screen time
• Successful applicant must supply a current Vulnerable Sector Screening as a condition of employment

Wage

$21.25/hour to start

For information contact Meagan Wilkinson, Library CEO [e-mail].

The Orillia Public Library is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, please contact [e-mail].

This information is being collected under the authority of the Public Libraries Act, R.S.O. 1990, c. P.44, in order to identify potential candidates for job competitions.