Library Service Assistant 1/2 Circulation Assistant SWST

City of Winnipeg; Winnipeg; On-site; CAD 26,000 - 40,000; Part time

Job summary

City of Winnipeg’s Library Services is seeking a part-time Library Service Assistant 1/2 to join the Circulation team at Sir William Stephenson Library. You will check in/out materials, register memberships, and handle holds and fines, delivering friendly service to patrons.

The role involves cash handling, daily deposits, shelving, and assisting with training circulation staff, with evenings and weekends as required.

Qualifications

• Ability to interact effectively with the public in a variety of situations.
• Ability to work with other staff as part of a team.
• Ability to communicate effectively both orally and in writing.

Responsibilities

• Check in/out library materials at the public desk and respond to customer questions in person and by phone.
• Register, update and renew library memberships.
• Assess, collect, and record fines and fees as required.
• Handle and process requests and holds for the public.
• Ensure reports for customer requests are processed and completed daily.

Skills

Customer service

Communication

Teamwork

Cash handling

Public interaction

Education

High school diploma

Library Technician program

Job description

Recruitment Details

Library Service Assistant 1/2 - Circulation Assistant

Department: Community Services, Library Services Division
Designated Work Location: Sir William Stephenson Library (765 Keewatin Street), On-site
Position Type: Part-time
Hours of Work: Varying hours, as per below
Salary: $18.99 - $29.09 hourly as per the Library Service Assistant 1/2 Classification within the C.U.P.E Collective Agreement.
Employee Group: C.U.P.E.
Posting No.: 127474
Closing Date: October 23, 2026

Providing a wide range of services to over half of all Manitobans, The City of Winnipeg is one of the largest employers in Manitoba. We provide a comprehensive range of benefits and career opportunities to our employees. These include competitive salaries, employer-paid benefits, dental and vision care, pension plans, and maternity/parental leave programs. Additionally, we offer education, training, and staff development opportunities to ensure that our employees are equipped with the necessary skills to advance in their careers.

Our Benefits web page provides detailed information about the benefits we offer, and we encourage you to visit it for further information at City of Winnipeg Benefits. We take pride in fostering a , diverse , safe, and healthy workplace where our employees can thrive and achieve their full potential.

The City is committed to attracting and retaining a diverse, skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity groups that have been and continue to be underrepresented at the City; Indigenous Peoples, Women, Racialized Peoples, Persons with Disabilities, 2SLGBTQQIA+ Peoples and Newcomers are encouraged to self-declare.

For the purpose of this recruitment, Equity may be a factor in selection. Consideration will be given to Indigenous Peoples, Persons with Disabilities, and Newcomers.

In accordance with the applicable collective agreement(s), recruitment and promotion provisions will be considered prior to applying equity strategies. Where permitted, preference will be given to qualified applicants who self-identify as members of the equity group(s) listed above.

Requests for Reasonable Accommodation will be accepted during the hiring process.

Preference to internal applicants may be applied.

Job Profile

Under the general direction of the Circulation Supervisor, the Circulation Assistant will be part of the library team and interact with customers of all ages to help create a positive and welcoming library experience for all. The position's primary responsibilities will be assisting customers with memberships and accounts as well as physical library materials.

As The Circulation Assistant, You Will

• Check in check out library materials at the public desk and respond to customer questions and concern in-person and by phone.
• Register, update and renew library memberships.
• Assess, collect, and record fines and fees as required.
• Handle and process requests and Holds for the public.
• Ensure reports for customer requests are processed and completed on a daily basis.
• Prepare or assist in the preparation of daily cash and bank deposits as assigned.
• Share responsibility for the physical processing and maintenance of library materials and the handling of items removed from the collection.
• Ensure materials are sent through the delivery system in a correct and timely manner.
• Maintain library equipment needed for the work of the section.
• Ensure materials are sorted on carts for shelving.
• Shelve materials and maintain shelves in order as assigned.
• Assist in training circulation staff as assigned.
• Perform other duties consistent with the classification as assigned.

Your Education And Qualifications Include

• High school graduation or an equivalent combination of training and experience.
• Successful completion of a Library Technician program an asset.
• Previous work experience with the public an asset.
• Ability to deal effectively with the public in a variety of situations.
• Ability to work with other staff as part of a team.
• Ability to communicate effectively both orally and in writing.
• Ability to operate library equipment.
• Keyboarding skills an asset.
• Ability to handle cash accurately.
• IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service https://www.canalliance.org/en/ at application.

Conditions Of Employment

• The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
• A Police Information Check satisfactory to the employer will be required from the successful candidate, at their expense. To obtain Police Information Check information, please visit www.winnipeg.ca/police.
• Must be physically capable of performing the duties of the position (i.e. Must be able to lift boxes and equipment weighing 20-25 pounds and set up tables and chairs in meeting rooms).
• Applicants may be required to undergo testing to determine their knowledge, abilities as they relate to the qualifications of the position.
• Must be able to work evenings and weekends as required.

Position Reports To

Branch Head Librarian

SWST06 | Sir William Stephenson Library (765 Keewatin Street)

Winter Hours (19 hours)
Tuesday 4 pm - 8 pm
Thursday 4 pm - 8 pm
Friday 10 am - 5 pm (1 in 3)
Saturday 10 am - 5 pm (2 in 3)
Sunday 12:30 pm - 5 pm (1 in 3)

Summer Hours (13.17 hours)
Tuesday 4 pm - 8 pm
Thursday 4 pm - 8 pm
Friday 1 pm - 5 pm (1 in 3)
Saturday 1 pm - 5 pm (1 in 3)

Legend

• (1 in 3) - employee works the assigned hours 1 out of 3 weeks.
• (2 in 3) - employee works the assigned hours 2 out of 3 weeks. '
• Winter hours are Labour Day - Victoria Day.
  

Only candidates selected for interviews will be contacted.