Release Manager - Battlefield

Electronic Arts; British Columbia; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An innovative industry player is seeking a skilled Program Manager to lead the release process for a renowned gaming franchise. This role involves driving high-quality software releases, collaborating with diverse teams, and ensuring an exceptional player experience. Join a dynamic environment that values creativity and adaptability, where you can make a significant impact on the future of gaming. Enjoy a comprehensive benefits package, including vacation, health coverage, and more, while working with passionate individuals dedicated to delivering outstanding entertainment experiences.

Benefits

3 weeks vacation

10 days sick time

Paid parental leave

Extended health/dental/vision coverage

Life insurance

Disability insurance

Retirement plan

Complimentary games

Qualifications

• Experience in program management within live service products, preferably AAA gaming.
• Strong knowledge of software development methodologies like agile, waterfall, and scrum.

Responsibilities

• Drive releases using agile project management methodology for timely delivery.
• Manage schedules and milestones for game development and live service.

Skills

Agile Project Management

Communication Skills

Problem-Solving Skills

Collaboration Skills

Education

Bachelor's Degree in a related field

Tools

Jira

Confluence

Microsoft Project

Job description

Role ID

208952

Worker Type

Regular Employee

Studio/Department

Flexible Work Arrangement

Hybrid

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Battlefield is a storied franchise renowned for uncompromising combat gameplay for over two decades. 100 million players and 5 billion hours played later, the Battlefield team is looking to define the future of the first-person shooter. United the banner of Battlefield Studios, 4 world-class teams across Criterion, DICE, Motive and Ripple Effect – all powered by the Battlefield Central Technology (BCT) team – have come together to focus on the future of the franchise, a connected Battlefield universe filled with immersive experiences built on our unique DNA.

Game Ops

Battlefield aims to bring our players classic and new experiences, big or small, on time, at quality, every time, for all our players to enjoy in a safe, respectful, and highly competitive environment. Battlefield Game Ops is the team fueling this journey. Battlefield Game Ops consists of two teams:

Our release team focuses on releasing high quality, bug free software on time and with high availability.

Our positive play team focuses on providing fair and highly competitive experiences, free of cheaters and abusers.

Our players deserve to play when they want, how they want, and with who they want (or don’t want). Battlefield Game Ops focuses on bringing the fun.

Responsibilities

Drive releases using agile project management methodology. Maintaining the release process to ensure timely and high-quality delivery of the game to our players.

Plan and track the actions, tasks, dependencies and risks for the release process, and support and guide the project contributors.

Execute the process of hardening builds and resolving conflicts and issues before they impact the players.

Manage the schedule and milestones for the game development process as it relates to build releases and live service; communicate these and other critical project information to other partner teams and stakeholders.

Refine and report on SLAs and KPIs for the release process and the live service.

Provide insights and feedback to the franchise leadership on the release status and quality.

Organize and manage the knowledge repository for the release process.

Work across different time zones and domains to coordinate the release process.

Qualifications

Experience in program management within live service products, preferably within AAA gaming.

Strong knowledge of software development methodologies, such as agile, waterfall, and scrum.

Excellent communication, collaboration, and problem-solving skills.

Ability to work effectively in a fast-paced, dynamic, and ambiguous environment.

Experience with program management tools, such as Jira, Confluence, and Microsoft Project.

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

In British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.