Senior Release Manager

Electronic Arts (EA); Vancouver; On-site; CAD 80,000 - 120,000; Full time

Job summary

An innovative firm is seeking a Senior Release Manager to enhance the release process of high-quality gaming experiences. This role involves leading agile project management efforts, ensuring timely delivery, and collaborating across teams to resolve issues. The ideal candidate will thrive in a fast-paced environment, utilizing strong communication and problem-solving skills. Join a community that values creativity and adaptability, where your contributions will help shape the future of gaming and provide players with unforgettable experiences.

Benefits

Paid Time Off

New Parent Leave

Free Games

Health and Wellness Benefits

Qualifications

• Experience in program management within live service products, preferably AAA gaming.
• Strong knowledge of software development methodologies such as agile, waterfall, and scrum.

Responsibilities

• Own and refine the release process using agile project management methodology.
• Manage schedules and milestones related to build releases and live service.

Skills

Program Management

Agile Methodology

Communication Skills

Problem-Solving Skills

Tools

Jira

Confluence

Microsoft Project

Job description

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Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Battlefield aims to bring our players classic and new experiences, big or small, on time, at quality, every time, for all our players to enjoy in a safe, respectful, and highly competitive environment. Battlefield Game Ops fuels this journey, consisting of two teams:

• Our release team focuses on releasing high-quality, bug-free software on time and with high availability.
• Our positive play team focuses on providing fair and highly competitive experiences, free of cheaters and abusers.

Our players deserve to play when they want, how they want, and with whom they want (or don’t want). Battlefield Game Ops focuses on bringing the fun.

Responsibilities

With the release management lead:

• Own and refine the release process using agile project management methodology, ensuring timely and high-quality delivery of the game to players.
• Plan and track actions, tasks, dependencies, and risks for the release process; support and guide project contributors.
• Lead the process of hardening builds and resolving conflicts and issues before they impact players.
• Manage schedules and milestones related to build releases and live service; communicate critical project information to partner teams and stakeholders.
• Define and report on SLA and KPI for the release process and live service.
• Provide insights and feedback to franchise leadership on release status and quality.
• Organize and manage the knowledge repository for the release process.
• Coordinate across different time zones and domains to ensure smooth release processes.

Qualifications

• Experience in program management within live service products, preferably within AAA gaming.
• Strong knowledge of software development methodologies, such as agile, waterfall, and scrum.
• Excellent communication, collaboration, and problem-solving skills.
• Ability to work effectively in a fast-paced, dynamic, and ambiguous environment.
• Experience with program management tools, such as Jira, Confluence, and Microsoft Project.

About Electronic Arts

We value adaptability, resilience, creativity, and curiosity. Our benefits support physical, emotional, financial, career, and community wellness, including paid time off, new parent leave, free games, and more. We foster environments where our teams can bring their best.

Electronic Arts is an equal opportunity employer. Employment decisions are made without regard to race, color, national origin, sex, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any characteristic protected by law. We also consider employment-qualified applicants with criminal records per applicable law. EA provides workplace accommodations for individuals with disabilities.