Relationship Manager Priority

Standard Chartered; Markham; On-site; CAD 75,000 - 100,000; Full time

Job summary

Standard Chartered is seeking a Relationship Manager Priority to oversee high-profile client relationships and deliver tailored financial solutions. This mid-senior level role demands strong interpersonal and communication skills, with a focus on meeting client needs and managing operational risks. The successful candidate will join an inclusive bank committed to positive client impact and continuous improvement.

Benefits

Core bank funding for retirement

Flexible benefits

Time-off including annual leave and sabbatical

Wellbeing support programs

Continuous learning opportunities

Inclusive, values-driven organization

Qualifications

• 3-10 years of experience in the financial or banking industry managing Priority clients.
• Diverse investment and market views for concise advice.

Responsibilities

• Manage and develop relationships with high-profile clients.
• Provide exceptional customer service with financial solutions.
• Build long-term relationships to grow and protect client wealth.

Skills

Interpersonal skills

Communication skills

Initiative

Assertiveness

Education

AAJI & WPPEP certification

Job description

Join to apply for the Relationship Manager Priority role at Standard Chartered.

Job Summary

As a Standard Chartered Relationship Manager, you will be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank's strategic objectives. You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.

About Wealth And Retail Banking

Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world’s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs.

Key Responsibilities

• Organise, follow-up leads, complete and record appointments, close customer requests.
• Support our clients to meet their financial needs as they progress through their career and life stages.
• Build long-term relationships, understand clients' financial needs and aspirations to grow, manage, and protect their wealth with appropriate investment solutions.
• Keep abreast of market trends, new product offerings, and the latest campaigns.

Our Ideal Candidate

• 3-10 years of experience in the financial or banking industry, specifically managing Priority clients.
• Possess diverse investment and market views to offer concise and consolidated advice to clients.
• Strong interpersonal and communication skills, with the ability to deal with people of all levels.
• A team player with good initiative and assertiveness.
• Hold AAJI & WPPEP certification.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For over 170 years, we've worked to make a positive difference for our clients, communities, and colleagues. We challenge the status quo, love a challenge, and seek new opportunities to grow and improve. If you're looking for a purposeful career and want to work for a bank that makes a difference, we want to hear from you. We value your talents and look forward to your contributions.

Our purpose, to drive commerce and prosperity through our diversity, and our brand promise, to be here for good, are achieved through our valued behaviors. We value difference and advocate inclusion.

Together We

• Do the right thing, be assertive, challenge one another, and live with integrity, always putting the client at the center.
• Never settle, continuously strive to improve and innovate, keep things simple, and learn from experiences.
• Be better together, embrace diversity, see the good in others, and work collectively for long-term success.

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits supporting your mental, physical, financial, and social wellbeing.

• Core bank funding for retirement, medical, and life insurance, with flexible benefits in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (up to 12 months), and volunteering leave (3 days), plus global holiday standards.
• Proactive wellbeing support through Unmind, development courses, Employee Assistance Program, sick leave, mental health support, and self-help tools.
• A culture of continuous learning with opportunities to reskill and upskill through various formats.
• An inclusive, values-driven organization that celebrates diversity and respects all employees.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales and Business Development, Banking

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