Relationship Manager, Healthcare

RBC; Oakville; On-site; CAD 70,000 - 100,000; Full time

Job summary

RBC is seeking a Client Relationship Manager to provide financial advice and manage relationships with Health Care Professional clients. The role requires a blend of business development and financial analysis skills to ensure top-tier client service while collaborating with a dedicated team. Ideal candidates will have significant experience in commercial banking and possess strong client acquisition skills.

Benefits

World-class sales and senior leadership training

A comprehensive Total Rewards Program including bonuses

Focus on work-life balance

Opportunities for personal and professional growth

Dynamic and collaborative team environment

Qualifications

• 3-5 years commercial banking experience is required.
• Proven client-centricity and relationship management excellence.
• Exceptional negotiation and presentation skills.

Responsibilities

• Lead generation and prospecting for new clients.
• Deliver exceptional financial advice within a Client Relationship Team model.
• Monitor risk and assess for credit restructuring.

Skills

Business Development

Client Centricity

Communication

Critical Thinking

Financial Acumen

Education

University degree, ideally in commerce or business administration

Job description

Job Summary

What is the opportunity?
Your natural flair for connecting to prospects, new and existing Health Care Professional clients by providing advice and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and delivering top-tier financial advice in an end-to-end industry, whose specialized expert approach aligns sales, products, risk policy, and market strategies to deliver solutions specific tailored for individual needs. This is a role in which your highly developed experience with financial analysis, credit, and client acquisition relationship takes center stage. You are a key member of a Client Relationship Team in which your deeply collaborative and client-centric nature allow you to coordinate with multiple partners resulting in an exceptional client experience. Your finely honed solution-development skills, combined with your innate business acumen development, portfolio management expertise, and knack for client service, sets the stage for success.

Job Description

What will you do?

• Apply your past business development experience for prospecting, and lead generation, to new and existing clients
• Provide an exceptional client experience by delivering superior business and financial advice within a Client Relationship Team model
• Collaborate and coordinate with a core group of expert advisors to create and execute a client contact strategy tailored to each client’s needs
• Demonstrate portfolio management and risk mitigation through the review of financial statements identifying trends, monitoring risk, and assessing for credit restructuring
• Leverage the expertise of RBC by identifying referral opportunities, making introductions together with appropriate referrals to RBC partners

What do you need to succeed?

Must-have

• Minimum 3-5 years commercial banking experience
• Deep and proven client-centricity, business development, and relationship management excellence
• Exceptional interpersonal, communication, negotiation and presentation skills
• New client acquisition skills (i.e., pitching the value proposition, lead generation, initial customer contact and cold calling, asking for referrals)
• Experience with emerging communications and technology (i.e., web-based meetings,social media, Digital Banking and Mobile Applications)

Nice-to-have

• Experience in supporting Health Care Professionals
• Credit skills including assessment of risk and financial analysis, credit structuring/solutions and presenting the deal
• Specialized industry expertise in a past role (e.g., real estate, healthcare, agriculture)
• University degree, ideally in commerce, business administration, or related experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• World-class sales and senior leadership training with countless development opportunities
• A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation
• A focus on work-life balance
• A unique opportunity for personal and professional growth
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice Management

Additional Job Details

Address:

1005 SPEERS RD:OAKVILLE

City:

OAKVILLE

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-05-30

Application Deadline:

2025-06-06

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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