Relationship Manager , Business Markets

rbc; Terrebonne; On-site; CAD 70,000 - 100,000; Full time

Job summary

RBC in Mascouche, Canada is seeking a Business Banking Advisor to provide tailored financial advice to high-value small business clients.

You will grow relationships, proactively contact clients, and collaborate with RBC partners, while advocating digital banking tools.

Fluency in English and French is required; the role offers a comprehensive rewards program and opportunities for growth.

Qualifications

• Business development and client acquisition skills, building COI in the local business community.
• Proven track record in exceptional client relationship management.
• Excellent communication, time management and organizational skills.
• English–French bilingualism required.

Responsibilities

• Acquire, grow and deepen client relationships through tailored financial advice.
• Proactively contact clients, gather insights and assess needs and satisfaction.
• Plan and prioritize client and market activities and introduce RBC partners.
• Manage risk and perform due diligence in banking procedures.
• Champion digital enablement and promote RBC mobile and online applications.
• Visit clients on-site to understand business objectives and operations.

Skills

Business development

Client acquisition

Relationship management

Communication

Time management

Organizational skills

Bilingual English/French

Job description

W hat is the opportunity?

Y ou will provide business and financial advice and manage a portfolio of high value small business clients who need your help as they start, manage and grow their enterprises . You are RBC's ambassador to the local business market . Applying your mindset for external marketing and client acquisition, you will develop new business for RBC and deepen client relationships . P artnering with other RBC advisors and specialists, you will contribute to creating a n experience that clients appreciate and value.

What will you do?

• Acquire , grow and deepen client relationships through delivery of value - added , tailored financial advice to meet their needs
• Proactively contact clients , gather insights through client discovery, understand their needs and changing circumstance s and ongoing satisfaction with all of RBC
• Plan and prioritize client and market activities , find opportunities and make introductions to RBC partners to fulfill clients' business and personal financial needs to win as One RBC
• Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks
• Champion digital enablement and be an advocate of RBC mobile and online application s , enable our clients to engage with RBC through the channel of choice
• Be on your client's path, v isit your clients on-site to g ain a thorough understanding of their business objectives and operation s, as permitted

What do you need to succeed?

Must-have

• Business dev elopment and client acquisition and prospecting skills, including building and leveraging valuable C entres of I nfluence within the local business community
• Proven track record in exceptional client relationship management
• Excellent communication, time management and organizational skills
• English : Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.

Nice-to-have

• Credit skills and knowledge, including an understanding of risk assessments , financial analyses , credit structuring/solutions , and deal presentations
• Completion of the Associate Account Manager training program , or have previous experi ence as a small business owner, or in similar field
• Good k nowledge of a broad array of business and personal financial products and services

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving success.

• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Opportunity to collaborate with othe r business segments within the b ank
• Competitive compensation
• Opportunity to build close relationships , do challenging work , and work towards personal and professional growth
• Flexible work/life balance
• Ability to make a difference and hav e a lasting impact on your clients ' business and personal life

Job Skills

• Adaptability
• Business Development
• Client Centricity
• Communication
• Critical Thinking
• Curious Mindset
• Financial Acumen
• Practice Management

Additional Job Details

Address: 220 MONTÉE MASSON:MASCOUCHE City: Mascouche Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Regular Pay Type: Salaried Posted Date: 2026-05-27 Application Deadline: 2026-09-26

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.