Relationship Manager , Business Markets- EN

RBC; Outaouais; On-site; CAD 70,000 - 110,000; Full time

Benefits offered by this job

Total Rewards program

Collaboration with bank segments

Competitive compensation

Work-life balance

Make a difference

Job summary

RBC in Gatineau, QC is seeking a senior client advisor to provide business and financial advice to a portfolio of high-value small-business clients. You will be RBC’s ambassador to the local business market, driving new business and deepening client relationships with RBC partners.

You will collaborate with RBC advisors and specialists to deliver an exceptional client experience, champion digital tools, and support clients as they start, manage, and grow their enterprises.

Qualifications

• Business development and client acquisition and prospecting required, building Centres of Influence.
• Proven track record in exceptional client relationship management.
• Excellent communication, time management and organizational skills.
• English and French bilingual proficiency required.

Responsibilities

• Acquire, grow and deepen client relationships with tailored financial advice.
• Proactively contact clients and understand their evolving needs and satisfaction with RBC.
• Plan and prioritize client activities and introduce RBC partners to meet business and personal financial needs.
• Manage risk and due diligence in banking procedures and develop action plans for concerns/risks.
• Promote digital channels and RBC mobile/online applications for client engagement.
• Visit clients on-site to understand their business objectives and operations.

Skills

Business development

Client relationship management

Communication

Time management

Organizational skills

Bilingual English/French

Job description

Job Description

hat is the opportunity? You will provide business and financial advice and manage a portfolio of high value small business clients who need your help as they start, manage and grow their enterprises. You are RBC’s ambassador to the local business market. Applying your mindset for external marketing and client acquisition, you will develop new business for RBC and deepen client relationshipsPartnering with other RBC advisors and specialists, you will contribute to creating an experience that clients appreciate and value.

Job Description What is the opportunity? hat is the opportunity? You will provide business and financial advice and manage a portfolio of high value small business clients who need your help as they start, manage and grow their enterprises. You are RBC’s ambassador to the local business market. Applying your mindset for external marketing and client acquisition, you will develop new business for RBC and deepen client relationshipsPartnering with other RBC advisors and specialists, you will contribute to creating an experience that clients appreciate and value.

What will you do?

• Acquire, grow and deepen client relationships through delivery of value-added, tailored financial advice to meet their needs
• Proactively contact clients, gather insights through client discovery, understand their needs and changing circumstances and ongoing satisfaction with all of RBC
• Plan and prioritize client and market activities, find opportunities and make introductions to RBC partners to fulfill clients’ business and personal financial needs to win as One RBC
• Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks
• Champion digital enablement and be an advocate of RBC mobile and online applications, enable our clients to engage with RBC through the channel of choice
• Be on your client’s path, visit your clients on-site to gain a thorough understanding of their business objectives and operations, as permitted

What do you need to succeed?

Must-have

• Business development and client acquisition and prospecting skills, including building and leveraging valuable Centres of Influence within the local business community
• Proven track record in exceptional client relationship management
• Excellent communication, time management and organizational skills
• English : Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.

Nice-to-have

• Credit skills and knowledge, including an understanding of risk assessments, financial analyses, credit structuring/solutions, and deal presentations
• Completion of the Associate Account Manager training program, or have previous experience as a small business owner, or in similar field
• Good knowledge of a broad array of business and personal financial products and services

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving success.

• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Opportunity to collaborate with other business segments within the bank
• Competitive compensation
• Opportunity to build close relationships, do challenging work, and work towards personal and professional growth
• Flexible work/life balance
• Ability to make a difference and have a lasting impact on your clients’ business and personal life

Job Skills

Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curious Mindset, Financial Acumen, Practice Management

Additional Job Details

Address: 1100 BOUL MALONEY O:GATINEAU

City: Gatineau

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-08-14

Application Deadline: 2026-09-24

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.