Rehabilitation Consultant

Eco Medical Equipment; Grande Prairie; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in homecare and mobility solutions is seeking a Rehabilitation Equipment Product Consultant in Grande Prairie. The role involves managing sales, advising clients, and collaborating with therapists to provide tailored solutions. Join a compassionate team dedicated to improving clients' lives through exceptional service and support.

Benefits

Group insurance

Long service recognition

Industry-leading vacation allowance

Ongoing training and professional development

Qualifications

• 3-5 years’ experience as a Product Consultant for Rehabilitation Equipment preferred.
• Knowledge of AADL required.
• Current manufacturer certificates (e.g., Sunrise Medical, Pride Mobility) preferred.

Responsibilities

• Managing a specific sales territory.
• Advising clients and therapists on mobility and accessibility equipment.
• Coordinating with internal sales and support employees.

Skills

Customer service

Communication

Time management

Empathy

Listening skills

Education

Post-Secondary education in Physical Therapy, Occupational Therapy, or Kinesiology

Tools

Windward POS system

Office 365

Job description

Our Purpose

At ECO Medical Equipment, our purpose is to contribute to exceptional outcomes for our clients. We have been providing our clients with the right solutions and excellent service for over 40 years. At ECO, our vision is to be Canada’s largest, most trusted, family-owned provider of homecare, mobility, and accessibility solutions. Our team members are compassionate, dedicated, and customer-focused, and we are always looking for creative ways to improve our service.

We are looking for motivated team members who thrive in a service-first environment. Our customers are always our priority, and they rely on our team members’ care, commitment, and capabilities to improve their lives. Join the ECO team as a Rehabilitation Equipment Product Consultant at our Grande Prairie location and make a difference every day!

Your Contribution

As a Rehabilitation Equipment Product Consultant, you will play a key role in ensuring professional sales relations and solutions with private clientele, government authorized therapists, as well as funding agencies. A day in the life of a Rehabilitation Consultant includes:

• Managing a specific sales territory.
• Advising clients and therapists on our selection of Mobility, Seating, Positioning, Accessibility equipment and Home Care supplies.
• Working directly with Occupational and Physical Therapists in a team to develop and implement an appropriate plan for setting clients up with mobility and seating equipment.
• Demonstrating products and services to existing/potential customers and assisting them in selecting those best suited to their needs.
• Establishing and maintaining positive, productive and mutually beneficial relationships.
• Forecasting and influencing stock levels based on data from the field, determined in conjunction with many components of the supply chain.
• Controlling and monitoring inventory of trial equipment used by therapists in the assessment process of client needs and requirements.
• Coordinating with internal sales and support employees to provide efficient service to address clients needs and provide a positive outcome.
• Includes travel to various facilities to provide services, and to attend training as required.
• Registering equipment, processing paperwork, including quotes and prior approval documents for funding and billing, as well as providing appropriate billing codes to Therapists for AADL billing purposes
• Protect company assets

Your Qualifications

• Post-Secondary education in Physical Therapy, Occupational Therapy, or Kinesiology preferred.
• Minimum 3-5 years’ experience as a Product Consultant for Rehabilitation Equipment including area of Seating preferred
• Current manufacturer certificates (Ex. Sunrise Medical, Pride Mobility, Invacare, Permobil, Humancare, Arjo Huntleigh, etc.
• Knowledge of AADL required
• Knowledge and experience with Windward POS system an asset
• Managing processes and a knowledge of the market and clients’ needs
• Customer service experience
• Patience, compassion and strong listening skills.
• Clear communication and a positive attitude.
• Excellent time management capabilities and flexibility.
• Client focused including going above and beyond for our clients.
• Willingness to learn and develop new skills.
• Proficient with computers and office 365.
• Clean criminal record

Applicants should be comfortable dealing with vulnerable people that may have various special needs and should be empathetic to their circumstances. Applicants must be compliant with public health and workplace safety regulations. Given the nature of this role, this compliance may require applicants to, among other things, be fully vaccinated against COVID-19 and able to provide satisfactory proof of vaccination.

Our Commitment

• Our clients count on our team members to be there when they need them, and we recognize that by providing a robust compensation plan including group insurance, long service recognition, and an industry-leading vacation allowance.
• Our commitment to you is to foster a culture of learning and development that will provide opportunities for you to use your creativity to leave your mark and make an impact.
• You will have access to ongoing training and professional development as well as rewarding career opportunities.
• ECO is committed to an inclusive workplace. We are proud to be building a culture of acceptance, diversity, equity, and inclusion where everyone can be successful.

Ready

Please submit your application through Indeed.

Thank you for your interest in joining the ECO Medical Equipment team. Successful applicants will be contacted.