Registration Switchboard Clerk - qathet (Powell River)

Providence Health Care; Powell River; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Registration Switchboard Clerk to join their compassionate team. In this vital role, you'll be the first point of contact for patients and visitors, ensuring a smooth healthcare experience. Your responsibilities will include registering patients, managing admissions and transfers, and operating a computerized switchboard. With a commitment to inclusivity and professional growth, this organization offers a supportive environment where you can advance your career in healthcare. If you're organized and people-focused, this is the opportunity for you!

Benefits

Competitive pay

Growth opportunities

Inclusive culture

Qualifications

• Completion of Grade 12 and two years of related experience.
• Ability to register patients and process admissions accurately.

Responsibilities

• First point of contact for patients and visitors.
• Register patients for emergency and diagnostic services.
• Operate a computerized switchboard and respond to emergency codes.

Skills

Keyboarding at 40 w.p.m.

Knowledge of medical terminology

Education

Grade 12

Two years' related experience

Job description

Registration Switchboard Clerk - qathet (Powell River)

Join to apply for the Registration Switchboard Clerk - qathet (Powell River) role at Providence Health Care.

Position Overview

Our Health Information Management team in the qathet region is hiring! Are you an organized, people-focused professional looking to make a difference in healthcare? Join our compassionate and collaborative team as a Registration Switchboard Clerk at qathet General Hospital in Powell River, BC.

Responsibilities

In this frontline role, you’ll be the first point of contact for patients and visitors—setting the tone for their healthcare experience and ensuring smooth administrative and communication processes.

Your Daily Tasks

• Register patients for emergency and diagnostic services using a computerized system.
• Process admissions, discharges, and transfers accurately.
• Operate a computerized switchboard and paging system; direct calls and locate personnel as needed.
• Respond promptly to emergency codes and situations, following established protocols.
• Greet and assist patients and visitors at reception; perform clerical duties related to patient records and departmental communications.

Qualifications

Education & Experience: Grade 12 and two years' recent, related experience or an equivalent combination of education, training, and experience.

Skills & Abilities:

• Keyboard at 40 w.p.m.
• Knowledge of medical terminology.

What We Offer

• Competitive pay at $27.56/hour.
• Growth opportunities: We welcome individuals at all career stages, offering professional development and growth.
• Inclusive culture: We respect diversity, dignity, and interdependence, valuing the cultural richness of our workforce and patient population.

About HIM

This position is part of Health Information Management (HIM), a leader in patient information management across British Columbia. HIM supports multiple health authorities and has approximately 1,450 staff across 40 locations, providing a broad range of services fostering growth and development.

Join Us

Apply today to advance your career in healthcare within a supportive, growth-oriented environment!