Registration Switchboard Clerk - qathet (Powell River)

Providence Health Care; Powell River; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established healthcare provider is seeking a Registration-Switchboard Clerk to join their compassionate team in the qathet region. In this vital role, you will be the first point of contact for patients and visitors, ensuring a smooth administrative process and enhancing their healthcare experience. This position offers competitive pay and opportunities for professional development in a collaborative environment that values diversity and inclusion. If you are organized and people-focused, this is a great chance to advance your career in healthcare.

Benefits

Growth opportunities

Inclusive culture

Competitive pay

Qualifications

• Grade 12 education with two years of recent related experience.
• Proficient in medical terminology and keyboarding skills.

Responsibilities

• Register patients for emergency and diagnostic services.
• Operate a computerized switchboard and assist patients at reception.

Skills

Keyboarding at 40 w.p.m.

Knowledge of medical terminology

Education

Grade 12

Two years' recent related experience

Job description

The salary range for this position is CAD $27.56/Hr. - CAD $27.56/Hr.

Advance Your Career at Providence Health Care!

Our Health Information Management team in the qathet region is hiring! Are you an organized, people-focused professional looking to make a difference in health care? Join our compassionate and collaborative team as a Registration-Switchboard Clerk at the qathet General Hospital located in Powell River, BC.

What You Will Do

In this essential frontline role, you’ll be the first point of contact for patients and visitors—setting the tone for their health care experience and ensuring smooth administrative and communication processes.

Your Day to Day

• Register patients for emergency and diagnostic services using a computerized system.
• Process admissions, discharges, and transfers with accuracy.
• Operate a computerized switchboard and page system; direct calls and locate personnel as needed.
• Respond quickly to emergency codes and situations, following established protocols.
• Greet and assist patients and visitors at reception; perform clerical duties related to patient records and departmental communications.

What You Bring

Education & Experience

• Grade 12 and two years' recent, related experience or an equivalent combination of education, training and experience.

Skills And Abilities

• Ability to keyboard at 40 w.p.m.
• Knowledge of medical terminology.

What We Offer

• Competitive Pay: $27.56
• Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth.
• Inclusive culture: We respect the diversity, dignity, and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.

About HIM

This position is part of Health Information Management (HIM), a leader in the collection, storage, and distribution of patient information across British Columbia. HIM is a consolidated Lower Mainland department of Providence Health Care, supporting Fraser Health, Vancouver Coastal Health, the Provincial Health Services Authority, and Providence itself. With approximately 1,450 staff across 40 locations, HIM provides a broad range of services and fosters an environment of growth and development. You can learn more about the Health Information Management team here.

Join Us and Transform Your Career in Healthcare!

Apply today to seize this unique opportunity to specialize and advance your career within a supportive and growth-oriented environment.