Registration, Records, and Transfer Credit Assistant

Cambrian College; Belleville; On-site; CAD 42,000 - 56,000; Full time

Job summary

Cambrian College is seeking a Registration, Records, and Transfer Credit Assistant to support registration, records maintenance, progression, and graduation activities. The role collaborates with the transfer credit coordinator to handle PLAR and transfer credit tasks while delivering high-quality service to students and staff.

The position requires a two-year diploma and experience in an academic or office setting, with strong Microsoft Office skills and attention to detail.

Qualifications

• Two-year post-secondary diploma required.
• Excellent organizational and time-management skills essential.
• Strong interpersonal and communication abilities with diverse stakeholders.
• Proficiency in Microsoft Office Suite, especially Excel.
• Commitment to truth and reconciliation and an inclusive work environment.

Responsibilities

• Provide registration and records support for post-secondary, apprenticeship, dual credit, and continuing education programs.
• Administer student registration activities including changes, withdrawals, transcript processing, and records management.
• Support transfer credit processes, PLAR reviews, and evaluation coordination.
• Respond to inquiries by phone, email, and in person with timely, accurate service.
• Assist with academic administration activities including transfer credits, appeals, and record reconciliation.
• Contribute to department projects and process improvements for better service delivery.
• Provide operational support for the Welcome Centre and campus events.

Skills

Organizational skills

Time management

Interpersonal skills

Communication skills

Teamwork

Independent work

Education

Two-year post-secondary diploma

Tools

Microsoft Office

Excel

Job description

Reporting to the registrar, the registration, records, and transfer credit assistant assists the registration and records officers with all tasks related to registration, records, progression, and graduation, and assists the transfer credit coordinator with all tasks related to transfer credit and prior learning assessment and recognition (PLAR).

• Provide registration and records support for post-secondary, apprenticeship, dual credit, and continuing education programs, ensuring accurate student enrolment, academic record maintenance, progression, and graduation processing.
• Administer student registration activities, including , registration changes, withdrawals, records management, transcript and credential processing, and maintenance of student information systems.
• Supports transfer credit and Prior Learning Assessment and Recognition (PLAR) processes, including application review, fee assessment, evaluation coordination, outcome processing, and follow-up on outstanding assessments.
• Respond to student, faculty, and stakeholder inquiries by phone, email, and in person, delivering timely, accurate, and student-focused service.
• Support academic administration activities, including transfer credits, academic appeals, academic integrity decisions, and record reconciliation.
• Contribute to departmental projects, process improvements, and quality initiatives to enhance service delivery and operational effectiveness.
• Provide operational support for the Welcome Centre and assist with institutional events such as convocation, recruitment activities, and open houses.
• Perform other related duties as assigned.

• Two-year post-secondary diploma
• Minimum two (2) years of experience in an academic environment or office environment
• Experience with information management and record management in a system or database
• Excellent organizational, and time-management skills
• Strong attention to detail
• Excellent interpersonal and communication skills
• Ability to work independently and as part of a team
• Proficiency with Microsoft Office Suite, including Excel
• Demonstrated commitment to truth and reconciliation, valuing diversity, and contributing to an inclusive and accessible working and learning environment.