Registration Clerk, Registration (Part Time)

Talent Pool Builder; Midland; On-site; CAD 36,000 - 40,000; Part time

Job summary

Georgian Bay General Hospital (GBGH) invites applications for a Registration Clerk to register emergency and ambulatory patients accurately and confidentially, while performing clerical tasks and supporting the Emergency Department as needed.

The role emphasizes privacy compliance, teamwork, and reliable performance in a fast-paced setting, with opportunities to contribute to safety policies and staff wellness initiatives at GBGH in Midland, Ontario.

Qualifications

• High school diploma with courses in medical terminology and computing.
• Minimum three months' experience in a medical office.
• Strong interpersonal, communication, and organizational abilities.
• Proficient keyboarding and computer skills; able to handle variable workloads.
• Familiarity with privacy laws governing patient information.
• Ability to work in a team and meet productivity standards.
• Attention to accuracy to avoid misfiles.
• French language skills are an asset.

Responsibilities

• Register emergency and ambulatory patients accurately and confidentially.
• Perform general clerical duties and act as unit clerk when needed.
• Provide relief for the switchboard operator.
• Contribute to health and safety policies to maintain a healthy environment.

Skills

Interpersonal skills

Communication skills

Organizational skills

Filing skills

Keyboarding

Expanse

Registration systems

Attention to detail

Customer service

PHI privacy compliance

Staff communication

Productivity standards

Verbal communication

Written communication

Adaptability

Punctuality

Values alignment

French asset

Education

Secondary School Graduation

Medical Terminology course

Computers course

Tools

Expanse software

Registration systems

Job description

JOIN US IN MAKING EXCELLENT CARE PERSONAL!

At Georgian Bay General Hospital (GBGH), our commitment to excellence sets us apart. We believe in making excellent care personal, and we're on a relentless journey to enhance the well-being of both our staff and patients. Are you ready to contribute to a healthcare legacy that makes a difference? We are on the lookout for individuals driven by purpose, eager to make a substantial impact on the lives of our patients, their families, and our dedicated staff.

THE OPPORTUNITY

As a Registration Clerk at GBGH, you will accurately register all emergency and ambulatory care patients in a professional, confidential, and sensitive manner. Additionally, you will perform general clerical duties, function as a unit clerk for the Emergency Department when needed, and provide relief for the switchboard operator. This role also involves contributing to health and safety policies to ensure a healthy environment for staff, physicians, volunteers, learners, patients, and families.

QUALIFICATIONS & EXPERIENCE

The ideal candidate will possess the following key competencies, record of experience and academic preparation:

• Secondary school graduate with courses in Medical Terminology and Computers
• Three months of experience in a medical office environment
• Excellent interpersonal, communication, organization and filing skills
• Proficiency in keyboarding and current computer skills; ability to handle variable workloads effectively
• Knowledge in Expanse an asset
• Capability to utilize relevant computer systems within the Admitting/Registration department
• Attention to detail to avoid errors that could impact patient care, such as misfiles
• Outstanding customer service skills
• Clear understanding of legislation and guidelines related to the security and privacy of personal health information
• Ability to communicate effectively with all levels of staff
• Capability to meet departmental productivity standards in a busy work environment
• Ability to work effectively as a team player and demonstrate strong prioritization skillsExcellent verbal, written, communication and organizational skills
• Ability to adapt to change in a fast-paced working environment
• Demonstrated consistent punctuality and attendance record, maintaining a high level of reliability and commitment to performing duties with efficiency and effectiveness in previous roles
• Commitment to GBGH Values and Purpose Statement
• As a partially designated French speaking organization, French verbal and written communication skills are considered an asset in this position

HEALTH, SAFETY & WELLNESS

Your wellness is a top priority to us at GBGH. We offer Interest-Free Wellness Loans, Wellness Breaks on your unit, and support from the Joint Health and Safety Committee and the Wellness Committee.

HOURS OF WORK

Part Time. Must be available to work shifts including days, evenings, nights, weekends and holidays. Shifts and hours may change according to departmental requirements and as per the CUPE collective agreement.

COMPENSATION

When you choose to be a part of GBGH, you are choosing a workplace that prioritizes your growth and well-being. We invest in your professional development, fostering an environment that values continuous learning and growth, ensuring your career thrives.

• Hourly rate of pay is $26.53-$29.20, up to an additional 14% in lieu of benefits and 4% in lieu of vacation to start
• Healthcare of Ontario Pension Plan (HOOPP), one of Canada’s largest defined benefit pension plans
• Education Fund Opportunities, Career Development and Education Sessions
• Access to Employee and Family Assistance Program.
• The successful applicant will be compensated for their time in the interview (up to 1 hour).

THE HOSPITAL

Discover a rewarding career at GBGH, a dynamic 113-bed facility nestled in the heart of Midland, Ontario. Our dedicated team serves a diverse catchment area, including Midland, Penetanguishene, Township of Tiny, Township of Tay, Christian Island, Georgian Bay Township, and Springwater Township. With a population base of 55,000, surging to over 150,000 during the peak season, GBGH stands as an anchor of our vibrant community.

With an annual budget of approximately $90 million, a robust staff of over 800 professionals, and a network of over 150 professional staff, GBGH is a vital healthcare hub. Our services span acute care, rehabilitation, complex continuing care, and Level 3 intensive care unit, with exciting plans on the horizon. We are in the early stages of expanding our capabilities, including a 40,000 sq ft expansion off our emergency department to offer comprehensive mental health services and planning for a new state-of-the-art hospital facility at our current site. Explore the latest developments and initiatives at GBGH by visiting our website: gbgh.on.ca.

We thank all applicants for their interest in this opportunity, but please note that only those candidates selected for an interview will be contacted. Selection will be based on the skill, ability, experience, and qualifications. The Hospital reserves the right to conduct a formal interview or other applicable testing where required.

GBGH is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please advise the Human Resources Department. We encourage all qualified individuals to apply including visible minorities, Indigenous peoples, persons with disabilities, LGBTQ2s+ persons, and anyone else who will contribute to a diverse workplace.