Registration Clerk – Business Office

Brightshores Health System; Markdale; On-site; CAD 36,000 - 39,000; Full time

Job summary

Brightshores Health System in Meaford, Ontario is seeking a Registration Clerk to register patients, verify demographics and health insurance information, and accurately enter data into the hospital’s Oracle system. The role also provides administrative support to payroll, accounts receivable and data quality, with responsibilities varying by rural site.

Requirements include a secondary school diploma or equivalent, PM Access training, Cerner/Oracle/FirstNet proficiency, MS Office, 30 wpm

Qualifications

• Secondary School Diploma with relevant administrative/secretarial experience or post-secondary business/office administration diploma
• Successful completion of PM Access (training and testing to be provided)
• Ability to utilize Cerner Patient information system, which includes Admission, Discharge and Transfer procedures, Electronic Scheduling Module, FirstNet, statistical verification, census reporting, doctor order entry
• Microsoft Office experience in Word (to be tested)
• Typing – 30 wpm (to be tested)
• Medical Terminology (to be tested)
• Excellent interpersonal and communication skills
• Attention to detail and accuracy
• Patient-service focused
• Ability to multi-task
• Experience working on a switchboard
• Experience with Accounts Receivable functions of patient billing, preferred accommodation, incidental fees, insurance company charges, ALC
• Ability to understand verbal and written instructions
• Capable of filing and chart assembly, reading and entering doctor’s orders, patient dietary orders, assist with patient flow in the ER and assist with transporting specimens to the Lab (if applicable).
• Ability to work all shifts including days, evenings, weekends
• Recent satisfactory performance and attendance records
• Demonstrate, promote and encourage Brightshores’ values – We Show Up for Each Other, We Are Trusted to Act, We Create Solutions Together, We Strive for Better, We Share Accountability
• Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes
• Comply with all applicable health and safety policies, procedures and regulations, and actively contribute to maintaining a safe and healthy work environment

Job description

DEPARTMENT: BUSINESS OFFICEPOSITION LOCATION: MEAFORDUNION AFFILIATION: OPSEU – CLERICALSTATUS: FULL-TIMEREASON TO POST: DIRECT REPLACEMENTWAGE RATE: $26.020- $28.046 Reporting to the Manager of Registration and Switchboard, the Registration Clerk is responsible for registering patients collecting and verifying demographic and health insurance information and accurately entering and maintaining patient information within the hospital’s information systems (Oracle). The role ensures that registration processes are completed efficiently, accurately, and in accordance with established policies, procedures, and privacy requirements. The Registration Clerk also provides administrative and financial support to other business office functions, including general office administration, payroll, accounts receivable, bank deposits, and data quality. Additional responsibilities may vary slightly depending on the operational needs of each rural hospital site.

QUALIFICATIONS Required:

• Secondary School Diploma with relevant administrative/secretarial experience or post-secondary business/office administration diploma
• Successful completion of PM Access (training and testing to be provided)
• Ability to utilize Cerner Patient information system, which includes Admission, Discharge and Transfer procedures, Electronic Scheduling Module, FirstNet, statistical verification, census reporting, doctor order entry
• Microsoft Office experience in Word (to be tested)
• Typing – 30 wpm (to be tested)
• Medical Terminology (to be tested)
• Excellent interpersonal and communication skills
• Attention to detail and accuracy
• Patient-service focused
• Ability to multi-task
• Experience working on a switchboard
• Experience with Accounts Receivable functions of patient billing, preferred accommodation, incidental fees, insurance company charges, ALC
• Ability to understand verbal and written instructions
• Capable of filing and chart assembly, reading and entering doctor’s orders, patient dietary orders, assist with patient flow in the ER and assist with transporting specimens to the Lab (if applicable).
• Ability to work all shifts including days, evenings, weekends
• Recent satisfactory performance and attendance records
• Demonstrate, promote and encourage Brightshores’ values – We Show Up for Each Other, We Are Trusted to Act, We Create Solutions Together, We Strive for Better, We Share Accountability
• Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes
• Comply with all applicable health and safety policies, procedures and regulations, and actively contribute to maintaining a safe and healthy work environment