Registration Clerk

SHN Scarborough Health Network; Toronto; On-site; CAD 41,000 - 45,000; Part time

Benefits offered by this job

Defined Benefit pension plan

Health and dental benefits

New Graduate Initiative Enroute

Critical Care Sponsorship

Employee discounts

EFAP and wellness program

Tuition Assistance

Leadership development

Job summary

Scarborough Health Network (SHN) is seeking a Registration Clerk for the Birchmount Site to handle patient registrations efficiently. This temporary, part-time role reports to the Manager of Patient Registration and requires accuracy, strong computer skills and a patient-focused approach.

The position offers shifts in evenings, nights, weekends and holidays, with a competitive hourly rate. SHN values diversity and provides comprehensive benefits and opportunities within a supportive team

Qualifications

• High School Diploma or equivalent required.
• Typing 35 wpm with 90% accuracy (skill testing required).
• Experience in data entry (testing will be administered).
• Proficient in Word, Excel and Outlook; healthcare clerical exp preferred.
• Ability to work under pressure and with minimal supervision.
• Excellent communication, interpersonal and organizational skills.
• English reading, writing and speaking ability required.
• Commitment to customer service for patients, staff and community.

Responsibilities

• Register patients in the hospital system as assigned.
• Shift coverage includes evenings, nights, weekends and holidays.

Skills

Typing 35 wpm

Data entry experience

MS Word

MS Excel

MS Outlook

Healthcare clerical experience

Work under pressure

Minimal supervision

Communication skills

English proficiency

Education

High School Diploma or equivalent

Medical terminology certificate

Medical administration diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Job Number: JR106777 Job Title: Registration Clerk Union: CUPE Union: CUPE Job Category: Clerical Hospital Location: Birchmount Site Job Type: Temporary (Fixed Term), Part time Contract Duration: 13 months Number of Positions: 1 Minimum - Maximum Hourly Rate: $30.706 - $32.333 Hours: Days, Afternoons, Evenings, Nights, Weekends, Holidays

Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the 2021 Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our leading edge work on Communities of Inclusion, Inclusion Calendar, Health Equity Certificate Program and much more. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023 – 2025 and Greater Toronto's Top Employers for 2026. Learn more at shn.ca

Job Description

Reporting to the Manager of Patient Registration, you will be responsible for the registration of all patients in the hospital.

Shift: Evenings, nights, weekends

Requirements

• High School Diploma or equivalent
• Typing skills, with a minimum of 35 wpm and 90% accuracy (Skill testing will be required)
• Experience in data entry (testing will be administered)
• Demonstrated computer experience in Word, Excel and Outlook (skill testing will be required)
• Current or recent clerical experience in a healthcare setting
• Proven ability to work under pressure
• Ability to work well under minimal supervision
• Demonstrated excellent communication, interpersonal and organizational skills
• Ability to read, write and speak English
• Demonstrates excellent interpersonal, verbal and written communication skills
• Demonstrates a commitment to customer service when dealing with patients, colleagues and volunteers and other members of the community and public
• Demonstrates values consistent with SHN’s Code of Conduct and is committed to fostering a healthy and positive work environment in accordance with Health & Safety policy and legislation.
• Demonstrates an understanding of and commitment to SHN's comprehensive safety programs and practices including staff safety, patient safety, and environmental safety and participates in regular in-service education in this area.
• Strong work ethic and commitment is required
• Demonstrated high standards of work outputs
• Highly punctual
• Demonstrated professionalism and reliability

Asset

• Completion of medical administration diploma program from community college
• Medical terminology certificate
• Current or recent Registration Clerk experience
• Ability to speak another language

Accommodation and Diversity Statement

Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

Perks

• Defined Benefit pension plan through the Healthcare of Ontario Pension Plan
• Comprehensive insured benefits package including health and dental benefits
• New Graduate Initiative Enroute Program
• Critical Care Sponsorship Program
• Employee Discount and Incentive Programs
• Employee and Family Assistance Program (EFAP), along with other comprehensive wellness offerings, including our Spiritual Care team of registered psychotherapists for spiritual, religious or emotional care; mental health supports; and on-site wellness rounding
• Recognition events
• Leadership Development and Learning Programs
• Tuition Assistance Program