Registered Nurse

NorWest Community Health Centres; Northwestern Ontario; On-site; CAD 72,000 - 83,000; Full time

Benefits offered by this job

HOOPP

Group health benefits

Job summary

NorWest Community Health Centres in Thunder Bay, ON, seeks a full-time Intake Registered Nurse to coordinate client attachment into primary care sites and programs, using clinical assessment and navigation to connect clients to services.

You will collaborate with physicians, nurses, and allied health professionals to ensure timely access, manage referrals, and uphold health equity; HOOPP and excellent benefits are provided.

Qualifications

• Current RN registration in good standing with CNO.
• Minimum 3 years' experience in primary care, community health, public health, emergency care, or chronic disease management.
• Experience with vulnerable populations and health equity.
• Experience using EMR systems (PS Suite, OCEAN).

Responsibilities

• Coordinate client attachment into primary care sites and programs.
• Serve as the first clinical contact for new clients and connect to services.
• Collaborate with physicians, nurses, and allied health professionals.
• Manage referrals, waitlists and documentation with accuracy.
• Support fair and equitable client attachment processes.

Skills

Client navigation

Referral management

Interdisciplinary collaboration

Health equity

Trauma-informed care

Documentation accuracy

Clinical assessment

Education

RN registration with CNO

BCLS certification

Tools

PS Suite

OCEAN

Job description

Registered Nurse

1 FTE Contract – 1 year

Thunder Bay Site

One of a network of provincial community health centres, the NorWest Community Health Centres is a community based, non-profit organization funded by Ontario Health, emphasizing access to primary health care and prevention programs and services.

We are currently seeking a full‑time contract Registered Nurse, who as valuable member of the Community Health Centre team, is responsible for coordinating client attachment into all primary care sites and programs through a combination of clinical assessment, client navigation, panel management, and centralized intake. The role provides the first clinical point of contact for new clients and ensures they are connected to appropriate primary care and interdisciplinary services based on need, urgency, and health equity considerations.

The Intake Registered Nurse serves as the first point of contact for individuals seeking attachment and works collaboratively with physicians, nurse practitioners, nurses, allied health professionals, external providers and organizations, and community partners to ensure clients are connected to the appropriate provider and services.

The position has a competitive salary, the Health Care of Ontario Pension Plan (HOOPP) and an excellent group health benefit package.

The pay range for this position is $72,039 to $83,187 per year. Compensation will commensurate with qualifications and relevant experience.

We do not use AI to screen resumes.

QUALIFICATIONS:

• Current registration as a Registered Nurse (RN) in good standing with the College of Nurses of Ontario (CNO).
• Minimum of three (3) years' experience in primary care, community health, public health, emergency care, or chronic disease management.
• Current Basic Cardiac Life Support (BCLS) certification.
• Experience working within a Community Health Centre setting.
• Experience working with vulnerable and diverse populations.
• Knowledge of health and community‑based programs and services.
• Experience using PS Suite, OCEAN, or a comparable electronic medical record (EMR) system.
• Experience managing referrals and waitlists is considered an asset.
• Demonstrated client‑centered engagement and service delivery.
• Completion of Naloxone training.
• Knowledge of the Ontario primary care system.
• Knowledge of the Community Health Centre model of care.
• Knowledge of Ontario Health referral pathways and processes.
• Knowledge of Health Care Connect and patient attachment initiatives.
• Knowledge of PHIPA and applicable privacy legislation.
• Understanding of health equity, cultural safety, and trauma‑informed care principles.
• Strong verbal and written communication skills, with the ability to communicate effectively with clients, healthcare providers, and community partners.
• Demonstrated ability to manage multiple referrals and competing priorities in a fast‑paced environment.
• Ability to support fair and equitable client attachment processes.
• Ability to identify urgent client needs and elevate concerns appropriately.
• Proven ability to work effectively within an interdisciplinary team environment.
• Ability to maintain accurate, timely, and high‑quality client documentation and reporting.
• Strong clinical assessment and critical thinking skills.

NorWest Community Health Centres is an equal opportunity employer committed to fostering an inclusive, accessible, and barrier‑free workplace. We provide accommodation throughout all stages of the recruitment process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). We thank all applicants for their interest; however, only those selected for an interview will be contacted.