Regional Vice-President, Personal Banking, Eastern Canada - Bilingual

CIBC; Montreal (administrative region); On-site; CAD 180,000 - 240,000; Full time

Job summary

CIBC is seeking a Regional Vice-President, Personal Banking, Eastern Canada to lead strategic direction, client experience, and performance across the Personal Banking region. You will partner with senior leaders to shape the long-term vision, drive growth, and ensure effective risk management while championing an inclusive, high-performance culture.

This executive role focuses on delivering sustainable market-leading results through omni-channel strategies, advisor-based sales leadership, and

Qualifications

• Senior leadership experience in Personal and Business Banking, with a track record of growing client relationships and sales.
• Experience leading large, diverse sales organizations and developing high-performing leaders.
• Ability to lead through change with strong communication and employee engagement.
• Strong business and financial acumen with strategic planning and cost management.
• Excellent relationship-builder able to navigate a complex matrix organization.

Responsibilities

• Shape the Personal Banking strategy with executive partners to define long-term vision and client value proposition.
• Provide strategic oversight of high-profile markets to deliver sustainable results and strong client experience.
• Foster a culture of accountability and continuous leadership development.
• Lead enterprise-wide initiatives aligning frontline roles, coaching, and performance.
• Elevate the client journey with targeted marketing and omni-channel strategies.
• Drive frontline productivity and adoption of AI-enabled capabilities.
• Champion exceptional client and team member experiences through continuous improvement.
• Strengthen collaboration across markets, communities, and banking centres.
• Align partners and infrastructure with Personal Banking goals and risk considerations.
• Uphold regulatory standards and embedding proactive risk mindset across the team.

Skills

Strategic leadership

Advice-based sales leadership

Client relationship building

Change management

Financial acumen

Cross-functional collaboration

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

The Regional Vice-President (VP), Personal Banking, Eastern Canada has accountability as a member of Personal and Business Banking, Canada in determining the strategic direction, providing leadership and business management of the Personal Banking region in terms of supporting clients on their journey to achieve their ambitions, to drive high levels of performance in the areas of growth, revenue and client experience. The role contributes to execution on our client-focused strategy to build a modern, relationship oriented bank and deliver sustainable market leading performance, while championing our Purpose and helping to bring our brand to life. The Regional VP is jointly responsible with the Regional President for regional business and risk management, profitability, cost and expense management.

As an organizational leader, this role champions:

CIBC employee experience principles:

• Always professional … so our team members can excel and be their best professional self.
• Radically simple … so our team members can focus on what they need to do and make an impact.
• Genuinely caring … so our team members can feel valued for who they are and what they contribute.

CIBC leadership capabilities:

• Envisions the future… to innovate purposefully to create new value and harness new capabilities in order to meet the evolving needs of our diverse stakeholders.
• Inspires hearts and minds… to build an inclusive culture where we make bold choices, collaborate, and empower others to take chances and do what’s right for our stakeholders.
• Drives action and impact, together… to align with urgency around what matters, making decisions with speed and always making a real difference.

What You’ll be Doing

• Shape the Personal Banking Strategy. Partner with the Regional President, Personal Banking and senior Personal Banking leaders to define, evolve, and execute the long-term vision, operating model, and differentiated client value proposition.

• Drive Business Performance. Provide strategic oversight of a complex, high-profile markets — delivering sustainable business results, exceptional client experiences, and a strong risk and compliance culture.

• Inspire High-Performance Leadership. Cultivate a culture of accountability, continuous improvement, and inclusive leadership — investing in coaching, candid feedback, and leadership development to build the next generation of talent and connect individual roles to CIBC’s enterprise ambitions.

• Lead National Strategic Initiatives. Architect and advance enterprise-wide priorities that evolve frontline roles, leadership capability, and coaching practices, while ensuring disciplined stakeholder engagement and measurable outcomes.

• Elevate the Client Journey. Champion a seamless client experience framework— supported by targeted marketing strategies that deepen engagement and accelerate growth.

• Advance frontline productivity and transformation by strengthening advice-based sales leadership and accelerating the adoption of omni-channel, virtual, and AI-enabled capabilities.

• Champion exceptional client and team member experiences by fostering a culture of continuous improvement, inclusion, accountability, and leadership excellence.

• Strengthen collaboration across markets, communities, and banking centres, bringing together partners across banking, business, investment, and wealth to deliver integrated client solutions..

• Align Partners and Infrastructure. Collaborate with product, infrastructure, and cross‑functional business partners to ensure strategies, initiatives, and compensation frameworks reflect the needs of Personal Banking clients, frontline teams, and CIBC’s broader strategic goals.

• Uphold Regulatory Standards. Maintain the highest standards of licensing, accreditation, and operational compliance — including CIRO-MFD requirements — while embedding a proactive risk mindset across all levels of the team.

What We’re Looking For

• Significant senior leadership experience in Personal and Business Banking, with a strong record of building trusted client relationships, leading advice-based sales, and delivering business growth.

• Exceptional people leadership capability, with experience leading large, diverse sales organizations and developing high‑performing teams and leaders in a dynamic environment

• Proven ability to lead through change, maintaining employee engagement, clear communication, and alignment to strategic priorities during periods of transformation.

• Strong business and financial acumen, including experience with strategic planning, business planning, and cost management to support sustainable growth and performance.

• Highly effective relationship builder and influencer, able to work across a complex matrix organization to drive collaboration, alignment, and results